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I have a desktop Gateway model: 650 Performance w/windows 98SE. My computer will begin to boot, Windows starts up and after about 10 seconds complety shuts down. I can access safe mode and computer stays on, but haven't been able to solve the problem. Also the "cd" nor "A" drive starts. Use Norton software. Suggestions would be appreciated should.

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You have a virus or you accidentally deleatd some start up files,if you instilled any new hardware then remove it and try starting up again. if not, try a system restore but you may need to either upgrade or reinstall windows.

as for the CD or A drive you can enable them to boot before the hard drive from the by pressing eigher F2 , F8, or F10 keys depends on you model. while in the system menu change the boot order and save your settings.


Posted on Mar 06, 2009

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Restart your computer.

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This problem would arise only when the motherboard doesn't work properly. Check with your nearest gateway service center to get your CPU work again. That would be the only thing to be done.

~REGARDS,
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I wonder if that is a computer virus.

Try putting the computer into safe mode by shutting the computer down, wait 30 seconds, turn if back on.

At the beginning of the boot press and hold down the f8 button. Use the up and down arrow keys to select safe mode and press enter.

After windows finishes starting up in safe mode, restart your computer the normal way.

If the login screen still appears that way and you can get into safe mode, I can tell you how to go into the control panel and change the login screen to the other mode. That should work then.

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