Question about Gateway GT5422E Refurbished AMD Desktop Computer - AMD Athlon 64 X2 5000+ 2.6GHz , 1GB DD

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CD DRIVE THE CD DVD DRIVE IN MY COMPUTER IS NOT WORKING

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Not having a whole lot of information to review, it might be easier to just replace the CD drive. You can also upgrade the drive to a DVD writer while you are at it.

Posted on Mar 06, 2009

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Dell cd drive door won't open


CD/DVD Drive Tray problems
There are two ways to open the CD/DVD drive door if the button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD/DVD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD/DVD disc.
If you still having problem opening with the Eject button, then the CD/DVD drive is faulty and needs replacing.

Feb 22, 2013 | Dell Studio XPS 8000 (DXCWKW12) PC Desktop

1 Answer

Dell inspiron 530 cd /dvd quit working


Windows Vista (if that's the operating system you're running) has a bad habit of not recognizing CD/DVD drives. The first thing to do is to confirm that your drive is still good. If you've got a bootable CD or DVD (i.e. Windows OS install disk) put it in your drive and reboot the computer and see if you see the text "Press and key to boot to cd...." appear. If you see this, then the drive is ok and it's some corrupt registry settings that need to be fixed. If you don't see that text appear and you're sure you have your boot order set properly so that the computer will try to boot the the CD/DVD drive before trying the hard drive, then it could be that the drive has actually stopped working.
Anyway, if you got the option to boot to the CD/DVD drive with the bootable disk in it, you'll need to follow these directions to get it working again. http://support.microsoft.com/default.aspx?scid=kb;EN-US;929461

Feb 25, 2011 | Dell Dimension 2400 PC Desktop

1 Answer

My CD-rom will not work after inserting CD's or DVD will not rev-up what wrong and what should I Do I Have Inspiron 531????


1.The laser optical eye of the CD-ROM drive may be dirty, and needs cleaning.
If the optical eye is dirty, it won't read the information on the disk you install.

A) Computer on, Windows loaded, open the tray of the DVD-ROM drive. (Or DVD burner drive. Whichever drive you are referring to. DVD-R/RW)
Shut the computer down normally. (Start>Turn Off Computer>Shut Down)

Unplug the computer from power.
Use a can of compressed air fror computers, and spray air into the DVD-ROM drive.

The optical eye, is located on the bottom of the DVD-ROM drive. (Or burner drive)
The opening in the bottom of the tray, that comes out for your disk, is where you spray the air.

You won't be able to see the optical eye, so how will you know you are spraying the air at the correct place?

If you start at the front of the bottom of the DVD-ROM drive, and work your way towards the back, you will clean the optical eye. Spray across from side to side, and in rows, as you proceed towards the rear.

(Air will make it's way through, and reach the optical eye. The optical eye is not visible, as it can be harmful to the human eye when operating.
Laser.
When the tray is closed the optical eye is exposed. It is not exposed to where it can harm the computer user.

More information that may be helpful, in understanding where the optical eye is located,

http://en.wikipedia.org/wiki/CD-ROM_drive

Scroll down to the heading - CD-ROM drives. Also view the photos down on the right, and the animated GIF.

http://electronics.howstuffworks.com/cd4.htm

How a CD Player Works. Same principle for your DVD-ROM and DVD burner drives )


2.Make Windows reinstall the drivers.
This solution requires physically removing the flat ribbon cable from the back of the DVD-ROM/DVD burner drive, then reattaching it.

Software advice of Updating the drivers, Rollback the drivers, or downloading, and installing the drivers, doesn't always work, or doesn't work.

If the physical solutions I am providing here does not work, we will proceed to the software solutions if you wish. (Comment)

1.Computer off, and unplugged from power. Open the computer case,

Dell Support - Dell Inspiron 531 Desktop PC - Manuals - Documentation - Removing and Installing Parts,

http://support.dell.com/support/edocs/systems/inspd531/en/OM/parts.htm#wp1595069

(Removing the computer cover)

CAUTION!
BEFORE you reach inside you need to relieve your body of Static electricity!

Not trying to freak you out, just needed to catch your attention.
Static electricity, can fry out the delicate computer hardware components, inside your computer.

Touch the metal frame of the computer case.

Computer unplugged from power you are safe.
Touch the metal frame of the computer case, (AFTER you unplug the computer), the computer is safe.

In the above Manual documentation - Removing and Replacing Parts, click on - Drives

Scroll down to the heading - CD or DVD Drive
(Towards the bottom of the page)

Unplug the DATA cable from the CD-ROM drive.
(No.2 in the illustration)

[The two optical drives you have are SATA drives. Dell indicates you have a DVD-ROM drive, (Plays CD's and DVD's), and a DVD burner drive.
(Plays CD's and DVD's, and records)

DVD-R/RW is a 'Burner drive'.

If the information above is correct, you have a SATA power cable, and a SATA Data cable.
(The Data cable transfers information from the optical drive, to the computer, and vice-versa)

The SATA power cable connector, is longer than the Data cable connector.
The power cable connector has 15 pins.
The Data cable connector has 7 pins.

Information,

http://en.wikipedia.org/wiki/SATA

Scroll down to the heading,
Data

Look to the right at the photo. This is a SATA Data cable, and it's connector.
Yours may not be a bent 90 degree elbow, but it will have the L shape in the connector, and 7 pins.

Scroll down to the heading Power Supply. Look down to the right at the photo of the 15 pin SATA power cable connector.
This is Not the cable/connector you want to unplug.

Unplug the SATA Data cable from the optical drive you're referencing to.
Press the Power On button in, and hold it in for a count of Five seconds.
Let go of the Power On button.
Do this two more times.

Plug the SATA Data cable back in.
Close the computer case.
Plug the computer back into power.
WAIT 1 minute.
Turn the computer on. Try the drive.


Dec 17, 2009 | Dell Inspiron 531 Athlon 64 X2 4400+...

2 Answers

Norton 360 install has replaced/overridden DVD drive


Hi, I can certainly understand how you feel and hope I can help.

error 19 isnt necesarily a corrupt driver, it can be 2 drivers trying to use the same resource (as in norton's backup drive and your cd drive, for example)

Try this - Click the start button, right click on "Computer", select "Properties", then click "Device Manager" in the upper left hand corner.

Open the bit that says "CD/DVD Drives" and try right clicking on the drives there and selecting "Update Driver Software". This will probably do nothing. Don't worry, I didnt really expect it to. Now right click on the drives, and select "Delete" and then reboot. This will reset the drivers for ya.

This fix usually DOES work. Most of the time. If it doesnt work, try the ones below.

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.microsoft.com/gp/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista setup after booting from the DVD (AHCI)
http://support.microsoft.com/kb/952951

CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529/

Hardware devices not detected or not working - A Mr Fixit
http://support.microsoft.com/gp/hardware_device_problems

Hope these help.

Dec 05, 2009 | Gateway GT5435E Refurbished AMD Desktop...

1 Answer

Computer will NOT boot from a DVD but will from a CD


Maybe the lens is not compatible with DVD it may be CD reader and not DVD

Oct 15, 2009 | PC Desktops

2 Answers

When in ''MY COMPUTER'' - CD Drive (E:) was droped into DVD-RW (D:


Try uninstalling the drivers in device manager, shut down, reboot and Windows should find both devices, it might ask for your windows disk to install drivers or search online to install them

Jul 27, 2009 | PC Desktops

1 Answer

Cd-r dvd


1. If the CD/DVD drive tray not open.

Open "My computer" windows and select the CD drive . "Right click" onthe CD drive.You will get a pop up windows with the "Eject" option.

If it open that's means the power supply is ok

2. If the DVD drive is not showing on my computer windows or the DVD is not detect the CD/DVD disk

To fix the problem we need to delete the UpperFilters and LowerFiltersregistry key for more details about the troubleshooting step please follow the below link.
No longer access the CD drive or the DVD drive
3. After follow the above steps if you still face the same problem then need to contact the local hardware vendor.

Jul 22, 2009 | Acer Aspire M1201 Athlon X2 320 Gb PC...

1 Answer

My HP Model w1097 does not read CD/DVD drive TSST corp cddvdw ts-h6532


Most likly the drive is bad. Try click start. click on my Computer. Right click the CD/DVD drive. Click properties. Click on Hardware. Does it say. This Device Is Working Properly? If not click on troubleshoot. At the HP web site you can get the latest driver for your CD/DVD drive. You can also insert a CD Go to my computer as stated earlier Right click CD/DVD drive to see what is on the disc. Or click play to see if it works. make sure you choose a default player. Hope this helps.

Jun 22, 2009 | Gateway GT5408 PC Desktop

1 Answer

I have an e-machines with a dvd/cd-rom in one that will not work.


i understand that your pc has a single dvd-drive that has the problem that it dos read dvds but not cds...
please give model because this is a rare error.
to check it, get the following disks and the freeware program 'burnatonce' (it is a burning software that accesses the drives on a lower than windows basis )
to check from the hardware side what the problem is:

install burnatonce
run it
open tools/device info
and check if the following disc are really recognized or not

a standard music cd(audio cd)
a computer cd(original ! windows install cd or other install cd)
a self burnt cd containing mp3's (CD-R type, 700MB or800MB)
any other computer cd for pc

an original film dvd
a selfburnt film dvd (DVD-R)
an original computer-data dvd (any PC-Game will do)

if only dvd's work, strange!

get a new drive then.

Mar 14, 2009 | E-Machines eMachines Desktop PC

1 Answer

DVD/CD ROM DOES NOT WORK OR SHOW IN (MY COMPUTOR)


MELISSA try to open the computer look DVD/CD drive there. Make sure that the power connected properly and the IDE cable is properly connected to the DVD/CD.

It seems that the computer not detecting you CD drive. You'll needing to physically check that inside to the computer.

Mar 09, 2009 | PC Desktops

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