Question about HP PSC 2355 All-In-One InkJet Printer

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HP PSC 2355 CARTRIDGES INSERTED NOT INTENDED FOR THIS PRINTER

I BOUGHT HP PSC 2355 ALL IN ONE PRINTER SOME TIME AGO FROM GERMANY. NOW I AM USING IT IN INDIA. THE CARTRIDGES THAT WERE SUPPLIED IN GERMANY WERE 338 & 334. HP CUSTOMER SUPPORT TOLD ME THE CARTRIDGES IN INDIA FOR THIS PRINTER ARE 852 \ 855 \ 857. BUT AFTER ISTALLING THEM THE PRINTER GIVES ERROR THAT "(852) PRINT CARTRIDGE INSERTED NOW IS NOT INTENDED FOR USE IN THIS PRINTER".

HP CUSTOMER SUPPORT SAYS WE CAN REGIONALIZE IT TO BE USED WITH THIS CARTRIDGES BUT THEY REFUSE TO BECAUSE I CANNOT FIND THE BILL THAT CAME ALONG WITH IT.

CAN ANYONE PLS PLS PLS...HELP. THE PRINTER IS IN LIKE NEW CONDITION AND I CANNOT USE IT JUST BECAUSE OF THIS LITTLE PROBLEM.

SOMEONE PLS HELP. THANKS A TON IN ADVANCE.

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I have the same printer but my cartridges are Hp # 94 black
Hp # 95 Tri color
But I am in the U.S.A. I dont know why your" are a diffrent # for the same machine? odd, I hope This helps a little,

Posted on Mar 16, 2009

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I installed a refilled HP 94 cartridge in my HP PSC 2355 All-in-One printer. It worked well for several weeks but then I suddenly got the following Error Messages: "Incorrect Cartridge - Black ink...


This is a firmware issue with this printer model, and is fairly common. Try the following: remove both of the print cartridges, close the lid, wait for any noises to stop, and pull the power plug out of the back of the printer while it is still on. Wait at least 10 minutes with the cord disconnected. Plug the power back into the printer, wait for the noises to stop, and then reinstall the cartridges, black first (very important), and then the color. This will force the printer to reload its ram memory and should take care of the glitch. Let me know if you need further assistance, as I would like to be sure your problem is fixed.

Sep 30, 2010 | HP PSC 2355 All-In-One InkJet Printer

3 Answers

HP PSC 2355 incorrect print cartridges error message


not quiet a solution dugguly but i've just had the same problem in reverse, i moved to the us with same printer, ink ran dry, it won't take hp94. after 3 phone calls and 4 emails with hp i learned that all hp printers sold after 2004 are regionalised, therefore a us printer will NOT WORK with UK bough cartridges and vice-a-versa. the only way round this is to call the HP support and ask to be taken through the step by step guide to reseting the region of your printer to the UK regional setting OR and this is my option, get friends/family in the US to ship US cartridges to you in the UK. Too bad as Tesco do a good line in gneric cartridges - Good luck - mattw

Oct 07, 2009 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Black 852 print cartridge inserted now is not intended for use in


Definitely take the printer, cartridge and all to the store and show them what is going on. They must make this right for you since they told you it would work. Be firm. Go prepared with paper and pen to write down the name of the person helping you. If you do not get satisfaction, ask to speak to the supervisor.

Jul 16, 2009 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Hp 2355 PSC isn't able to install to my pc


Hi

You need to download the software from the following link as the CD that you are using might be old one.

HP PSC 2355 All in One Printer

Please do rate the solution as FixYa and revert for further assistance.

Thanks
Rylee

May 24, 2009 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Hp psc 2110 incorrect ink cartridge message.


Hi plabonne,

I hopped out to HP's support site for stats on your cartridge and found some info at this link:
http://www.shopping.hp.com/webapp/shopping/supplies_model.do?product_code=C8648A&jumpid=oc_R1002_USENC-002_HP%20PSC%202110%20All-in-One%20Printer&lang=en&cc=us

are you using an HP 57 Tri-color cartridge? HP printers work best with HP cartridges and often have problems with refilled cartridges. the grinding noise you're hearing makes me wonder if the cartridge isn't seated all the way in its little carridge (the plastic part that holds the cartridge). have you had a chance to slip teh cartridge back out and try gently slipping it back in again?

here's another link to try for info for this model of printer (HP's support site), with specifics about your error message about half way down the page:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bpu05206&dlc=en&product=79488

hope this helps!
-JW50

Nov 04, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Always used hp tri-color print cartridge in in my hp psc 2355 all-in-one printer. Has stopped working. Says printer has wrong tri-color cartridge inserted


Check manual for appropriate cartridge class for tri color and use same numbers as in manual you may be using 22 cartridge for 28 for example for your printer this cartridges look the same in all aspects but some HP printers can only be used by only one of this types. Check printer manual for compatible ink cartridges. And if you have been refiling the old cartridge you need to get a new one to reset the computer cartridge memory count.

May 30, 2008 | HP Office Equipment & Supplies

1 Answer

Incorrect Cartridge


use genuine hp ink /not generic

Dec 11, 2007 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Incorrect Cartrige.


Hi,

Please click on the web link given below and check for the correct ink cartridges.

http://www.shopping.hp.com/webapp/shopping/supplies_model.do?product_code=Q5789A&lang=en&cc=us&aoid=34853

Have a great day!

Oct 30, 2007 | HP PSC 2355 All-In-One InkJet Printer

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