Question about HP PSC 1210 All-In-One InkJet Printer

1 Answer

I can not scan. I have before, now I can't. Why is that?

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  • bejae12 Mar 06, 2009

    I can not scan. I have before, now I can't. Why is that? I am using a Dell Inspiron 1501 Laptop. Am I suppose to have a disc in order to scan? Is that why I can't?

  • Steve Allison
    Steve Allison May 11, 2010

    Since you didn't specify which computer you have, giving you guidance isn't sensible.
    Please post back if using a Mac or PC.  

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  • HP Master
  • 5,568 Answers

Windows has a nasty habit of eating drivers.
I suggest that you go to the Control Panel, open the Scanners and Cameras folder, delete any instance of your scanner found there.
With your 1210 turned on, reboot your Dell.
If Win is feeling friendly today, it should report a 'new device' found and reinstall the driver. It may, however, ask you to insert the disk that came with the unit; then you will have to supply the HP disk belonging to your unit or download it from HP's website.      

Posted on Mar 06, 2009

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1 Answer

How do I scan when I get the message "no scan options"?


You can scan from the solution center on the computer provided that the software was already
  1. look for the hp solution center icon on the main desktop screen.
  2. double-left click to open it
  3. If it's properly installed ,you should be able to see scan menu (scan document,scan picture,home,settings,etc.)
  4. scanning from solution center is an alternative way of scanning other than scanning to computer
  5. start scanning from the computer using solution center software to unveil its features.
  6. for scan to PC: if your receiving no scan options error ,update the settings from solution center
  • click HOME on solution center
  • click scan settings
  • depending on your software version click the option available to you
  • scan to setup
  • front panel button settings
  • front panel scan button settings
  • transfer all files from the left hand-side over to the right-hand side by clicking on one item then by clicking on add until all get transferred.
  • click update device
  • try scanning from printer
if issue persists i suggest you download and install scan diagnostic utility to fix scan issues. http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/scan_diag/&lang=en&softwareitem=oj-90927-2

Jul 28, 2011 | HP Officejet 6500 Wireless All-in-One...

Tip

How to Scan in Windows 7 without Using HP Software


Introduction

Windows7 provides a basic set of scanning drivers, also referred to asWindows Image Aquisition (WIA) drivers, that you can use as analternative to scan a document when you cannot scan using the HPdrivers. You might choose to use these scanning drivers for one of thefollowing reasons:
  • Your product released before Windows7 and HP has not released drivers that support scanning for your product.
  • You have not installed the available HP software that includes scanning.
  • You are troubleshooting a scanning problem and trying to identify the source of the problem.
Method one: Scanning with Windows Live Photo Gallery

To scan a document using Windows Live Photo Gallery in Windows7, follow these steps:

  1. Click the Windows icon c01319360.gif, click All Programs, and then click Windows Live Photo Gallery.
  2. Click File, and then click Import From Camera or Scanner.
  3. Click the product you are using to scan, and then click Import.
  4. Make any desired setting changes, and then click Scan.

Method two: Scanning with Paint

To scan a document using Paint in Windows7, follow these steps:

  1. Click the Windows icon c01319360.gif, click All Programs, click Accessories, and then click Paint.
  2. Click the Paint button (c01886001.gif), and then click From Camera or Scanner.
  3. Make any desired setting changes, and then click Scan.

Method three: Scanning with Windows Fax and Scan

To scan a document using Windows Fax and Scan in Windows7, follow these steps:

  1. Click the Windows icon c01319360.gif, click All Programs, and then click Windows Fax and Scan.
  2. Click New Scan.
  3. Make any desired setting changes, and then click Scan.

on Jan 19, 2010 | Printers & Copiers

2 Answers

Is there a fix for being able to scan hpj3680


Hi Melinda,

Windows7 provides a basic set of scanning drivers, also referred to as Windows Image Aquisition (WIA) drivers, that you can use as an alternative to scan a document when you cannot scan using the HP drivers. You might choose to use these scanning drivers for one of the following reasons:
  • Your product released before Windows7 and HP has not released drivers that support scanning for your product.
  • You have not installed the available HP software that includes scanning.
  • You are troubleshooting a scanning problem and trying to identify the source of the problem.
ScanningUse one of the following three methods to scan a document. Method one: Scanning with Windows Live Photo GalleryTo scan a document using Windows Live Photo Gallery in Windows7, follow these steps:
  1. Click the Windows icon c01319360.gif , click All Programs , and then click Windows Live Photo Gallery .
  2. Click File , and then click Import From Camera or Scanner .
  3. Click the product you are using to scan, and then click Import .
  4. Make any desired setting changes, and then click Scan .
Method two: Scanning with PaintTo scan a document using Paint in Windows7, follow these steps:
  1. Click the Windows icon c01319360.gif , click All Programs , click Accessories , and then click Paint .
  2. Click the Paint button (c01886001.gif ), and then click From Camera or Scanner .
  3. Make any desired setting changes, and then click Scan .
Method three: Scanning with Windows Fax and ScanTo scan a document using Windows Fax and Scan in Windows7, follow these steps:
  1. Click the Windows icon c01319360.gif , click All Programs , and then click Windows Fax and Scan .
  2. Click New Scan .
  3. Make any desired setting changes, and then click Scan

Please reply if the problem persists.


Regards,
Rizwan

Jan 19, 2010 | HP J3680 Officejet All In One Printer

1 Answer

Push SCAN on my HP6310 and get no scan options


You need scan software running on your computer. It won't scan unless it knows how to scan and where to send the scanned image. The scan options will be on your computer.

Oct 28, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

How do i scan multiple pages


Please perform the steps given below to scan multiple pages to a single PDF file.

NOTE: Before performing the steps please make sure that Adobe Reader is installed on your computer. If not installed then goto www.adobe.com and install Adobe Reader.

  1. Open HP Solution Center.
  2. Click on Settings.
  3. Click on Scan Settings.
  4. Click on Scan Preferences and Select the option 'Prompt for additional scans when preview is turned off'.
  5. Click on OK to apply changes.
  6. Now Click on Home and click on scan Document
  7. Select Document to File under scan shortcuts.
  8. Uncheck the option Preview Scan at right bottom of the scan window.
  9. Now Click on scan to scan document.
  10. When prompted for additional scan place the another document on scanner glass or ADF and Click on Scan.
  11. After scanning is complete Click on Finish to save the scanned document
  12. To Locate the scanned document (PDF) goto My Documents folder and Open My scans folder.

Oct 12, 2009 | HP Officejet 6500 Wireless All-in-One...

2 Answers

Problems Scanning


I would delete the twain scanning driver and reinstall, but first disconnect the usb cable from the pc and reconnect after you install the scanning software.

Aug 09, 2009 | HP Officejet 5610 All-In-One InkJet...

3 Answers

Scanner won't work with windows vista


Option one: Scan using Windows Fax and Scan
  1. Click the Windows icon (c01319360.gif ), click Programs , and then click Windows Fax and Scan .
    NOTE: The Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to Option two: Scan using Paint .
  2. Click New scan .
  3. Click File , and then click Scan .
Option two: Scan using Paint
  1. Click the Windows icon (c01319360.gif ), click Programs , and then click Accessories .
  2. Click Paint .
  3. Click File , and then click From Scanner or Camera .
  4. Click Scan .

Jul 01, 2009 | HP Officejet 5610 All-In-One InkJet...

2 Answers

HOW TO SCAN FROM SCAN TO BUTTON IN THE NETWORK FROM HP 2727MFP


You need to install the HP Scan software on each and every PC the MFP should scan to. In this software, you can create targets for the "Scan To" button. But: This is only useful when scanning with the ADF, because when scanning from the flatbed, you'd need for every page to hit the "Scan To"-button, press "Scan", wait for about a minute or two until the MFP has found the appropriate PC, and wait for the scan. So network scanning is unfortunately very limited with this machine.

Mar 12, 2009 | HP Laserjet M2727nf Multifunction Printer

1 Answer

Scanner will not save to computer


By default, the HP all-in-one sends all scans to the HP Photo & Imaging Gallery for you to preview. Suppose that you want to scan your photos directly to email instead. To do this you will need to modify the destination assigned to the front panel scan button. Here is how to do it:
  1. If you have not already done so, open the HP Director and click Settings , point to Scan Settings & Preferences , and click Scan to… Setup . The Button Settings dialog box appears, with the Destination List tab on top. The HP all-in-one automatically inventories your computer and lists all the possible scan destinations for you in the Available Scan Destinations list.
  2. Using our example of scanning directly to email, select the Email destination in the Front Panel Destination List and click the Move arrow to move it to the top of the listing.
  3. Click OK to save the new destination setting and close the dialog box. All of the scans you do using the HP all-in-one front panel buttons will now be sent directly to your email program, instead of to the HP Photo & Imaging Gallery.
  4. Click Scan Picture or Scan Document in the HP Director to scan using your new settings, or click a Scan button on the HP all-in-one front panel.
also
Setting a default scan profile Use the following steps to apply a scan profile to all future scans.
  1. If you have not already done so, open the HP Director and click Settings , and click Scan Settings and Preferences .
  2. Click one of the following, depending on the type of scan profile:
    • Scan Picture Settings
    • Scan Document Settings
    • Button Settings The corresponding dialog box appears. If you chose Scan Picture Settings or Scan Document Settings , the Scan Settings tab is on top. If you chose Button Settings , the Scan Button tab is on top. All of these tabs have the setting you need, Apply Scan Profile .
  3. On the Scan Settings or Scan Button tab, click Apply Scan Profile and select the scan profile that you want.
  4. Click OK . The scan profile that you selected will apply to all future scans for the scan type that you selected.

Apr 13, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

I press scan it it wont scan my picture.


1. To load a picture, lift the lid and place the original face down on the left front corner of the glass, with the sides of the picture touching the left and bottom edges.
2. Close the lid

Scanning a text document
  1. Load the original.
  2. From the HP Director , click Scan Document .
  3. From the HP Scanning dialog box, select the desired options and Scan to destination.
  4. A preview of the image will appear in the HP Scan window. Make any edits from the HP Scan window and click Accept .
  5. Click Scan . The document will open in the selected Scan to destination.
Scanning a picture
  1. Load the original.
  2. From the HP Director , click Scan Picture . A preview of the image will appear in the HP Scan window.
  3. Make any edits from the HP Scan window and click Accept . The HP PSC sends the scan to the HP Photo & Imaging Gallery , which automatically opens and displays the image. The HP Photo & Imaging Gallery has many tools to edit the scanned image. For more information about using the HP Photo & Imaging Gallery , see the onscreen help that came with the software.
Stopping a scan To stop scanning, press Cancel on the front panel. Hope this helps. Good Luck.

Apr 08, 2008 | HP PSC 1315 All-In-One InkJet Printer

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