Question about Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Kodak 5100 won't print with Windows 7.

I did a clean install of W7 Beta (LOVE IT!!), but now Kodak 5100 will not print. Easy Share program loads and works to calibrate, scan, etc, but when I try to print, I get an error message and Explorer has to restart. I have tried to increase virtual memory, but still get the error. I know it is probably due to W7, but I am using Vista drivers that work on almost everything else. Lots of blogs and posts about similar problems with Vista and Kodak printers, but not many solutions.

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  • Anonymous May 03, 2009

    same problem as you are having no matter what program i use it crashes if i try to print from it notepad, wordpad, pictures, photoshop explorer firefox etc. they all crash from it someone needs to find and fix the problem its the only issue i have with win 7

  • Anonymous May 10, 2009

    I have Kodak ESP-3 and I experience the same problem with the latest Win 7 Release Candidate. I was hoping the problem would be fixed betweend the beta and RC. Any solutions wouhld be appreciated

  • Anonymous May 12, 2009

    I'm using Windows7 b7100 RC1 Ultimate (Public Release). Here's what I get from error message. I've sent this to Kodak so they can review it. hopefully they'll get back to me soon. There are others with this problem as well.

    http://www.neowin.net/forum/index.php?sh...

    EKDiscovery Module for Kodak AiO Printer
    ========================================
    Description
    Stopped working
    Faulting Application Path:
    C:Program Files (x86)KodakAiOCenterEKDiscovery.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: EKDiscovery.exe
    Application Version: 3.2.1.29
    Application Timestamp: 48ef91f1
    Fault Module Name: EKDiscovery.exe
    Fault Module Version: 3.2.1.29
    Fault Module Timestamp: 48ef91f1
    Exception Code: c0000005
    Exception Offset: 00008c54
    OS Version: 6.1.7077.2.0.0.256.1
    Locale ID: 1033

    Extra information about the problem
    Bucket ID: 1017916247

  • nabob1971 May 12, 2009

    I "fourth" that motion! :) I have an ESP 5 AiO. Did the Windows Update thing ... no print. Not even an error message. Then I went through Kodak's troubleshooting procedure on their website. Nothing wrong with the printer (scan, print, copy OK); I just can't print from Windows 7.

    The website recommended downloading their cleanup utility and re-installing. Did that and same result - no printing. Did it again with Kodak's Vista drivers. No difference in the install/setup procedure, system takes the driver without any fuss, yet still I cannot print. For what it's worth, it's been said that most drivers made for Vista are compatible with Windows 7, so what I am trying is nothing new. I hope they produce a working driver soon. Good to know I'm not the only one here, just sorry we are all having trouble..

  • Anonymous May 14, 2009

    the same problem

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I've had the same problem for some time, but recently found a fix. Those sneaky folks at Kodak updated their Vista driver for the ESP series, and it works with Windows 7 now. Oddly enough they haven't advertised this fact, but it works none-the-less. Now, you're going to have to uninstall the Kodak Home Center, the driver and anything else associated with Kodak. You need to manually go through the Program Folder and delete anything Kodak. Make sure you set explorer to show hidden files/directories, and go to Program Data and delete any thing Kodak. Finally go to users appdata and delete anything Kodak in all the sub folders there. Then download and install the new May 1 drivers from the Kodak site:

http://www.kodak.com/global/mul/service/downloads/DownloadLookup.jhtml?pq-path=9103/13657/13660&product=EKN035329

Note: They are the Windows Vista drivers, but they do work on my Windows 7 machine.

You'll also notice that they've updated their installer program.

Hope this works for you, and if it does spread the word!

Posted on May 24, 2009

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1 Answer

Keep getting a code 1312x17x4252799284x and want install program.


I?m not sure if you?re fault code is showing on the computer, Easy Share Software, or the camera itself. Therefor I will list 2 possible solutions: If the fault message is on the LCD on the camera: There is no firmware available online for this camera model. Therefor you do need to set up a "repair" with KODAK directly. An Out of Warranty repair for this model for this fault is about 88 pounds + shipping. KODAK also offers a Trade up option where you will have the opportunity to trade up to a newer model 25-30% cheaper than the market price. In order to arrange your repair/Trade up: Contact KODAK: http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490 If you're experiencing this fault code on the computer: Please do a Clean Install on the Easy Share Software: Please follow the instructions: Uninstall Easy Share software: Select Start > Settings > Control Panel > Add / Remove Programs. For Windows XP operating systems, select Start > Control Panel > Add / Remove Programs. Select Kodak Easy Share software. Select Remove (or select Change, and then select Remove). Run the Clear utility: Visit the CLEAR Utility for Kodak Easy Share software Web page at www.kodak.com/go/clear Click the Download button, and then follow the on-screen prompts. After restarting your computer, visit the Kodak Easy Share software Web page at www.kodak.com/go/easysharesw and install the latest version of Easy Share software.

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It is not possible to email directly from the camera.

If you're experiencing emailing difficulties directly from the Easy Share Software:

Please do a Clean Install on the software:
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  8. After restarting your computer, visit the Kodak Easy Share software Web page at www.kodak.com/go/easysharesw and install the latest version of Easy Share software.

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If this fault message is on your computer starting Easy Share Software: Please do a Clean Install on the software:
Please follow the instructions:
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