a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Poor Line Connection indicates an issue with your telephone line (Page 136). If you are sharing the fax line with any splitters or computers, try connecting the MFC-490CW directly to the phone jack and send a fax. If you are still getting a Poor Line Connection error message, call the telephone company and have a repair technician check your telephone line.
Out of Memory error message means the machine's memory is full (Page 138).
Try pressing Stop/Exit and wait until all current operations finish and try again.
Try clearing the data in memory. To gain extra memory space. turn off Memory Receive (See Page 48).
Try printing the faxes that are in memory (See Page 49).
System Busy error message wasn't in the manual, but I suspect it means there's a current operation in progress and the machine needs time to finish before moving on to another job. Just wait for the current job to finish, then try again.
Hi just a note to say first theing to check is that the phone line is connected at both ends to correct sockets and that the connector to teh fax unit is connected to the line socket and not the phone socket as this is the main cause of line errors.. Good luck you could also check to see of you need to dial 0 or 9 first before you dial your number as you ma y be on an exchange line.. also check the fax settings to see if you have set the line type correctly either pulse or tbx..
I try sending a fax then the paper goes through it makes a loud beep and the message says theres been an error try again this happens all the time no matter who I fax. then it prints out error confirmation stating Mode G3 send error
i had same problem trying to receive faxes until i changed phone connections.
according to a motorola manual (link below) this has something to do with being connected to a "proper analog phone line".
i had the phone line running from wall to a newer gateway (maybe 8 months) dec 07 to a maybe 2 year old compaq. kept getting that loop current error on the compaq when trying to receive a fax until i elimated the gateway connection and plugged the wall right into the compaq.
here's a link that might help: http://downloadmirror.intel.com/12655/ENG/Motorola.htm
see section 6, troubleshooting. hope this helps...
Check the line cable. Try inserting that line to another telephone unit. And if there's still no dial tone the problem is on the line itself. You should call your line provider.
But if the line is ok, check the LIU connectors if it is inserted correctly. It the connectors are ok, then the possible problem is on the tel. line circuit on its mainboard.