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MS Word files have .doc extension (Word 97-2003 Format). Since launch of MS Office 2007, the files have the extension .docx. These files can be opened with earlier versions of MS Word (97, 2002, 2003 etc) by installing the compatibility pack, which is available at Microsoft Official Site. It is not at all necessary to Buy/ Install Office 2007 for opening such files.
Visit the above link, download the compatibility pack/ converter and enjoy!
Let me know if any further clarification/ assistance is required.
Hope it helps! Good Luck! Thanks for using Fixya!
The problem is that your documents were created in older version of ms word now you need to open it up in xp 2007 which is not possible. You need to instal ms 2003 also on your machine so that you can open up older documents
Next time it happens do a CTRL-ALT-DEL then click on applications...the top application running should be the one causing it...without actually looking at your computer its hard to tell but all applications running or beginning to run are in that section. Once it is identified then can figure out a way to deal with it...the only other solution is to re-install.