Question about LaCie External USB 2.0 500GB 7200 RPM 500 GB Hard Drive

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Hi, my Lacie seems ti=o have stopped working. Power seems to go into it as the power light comes on (amber) but then it beeps and the seems as if it does not spin

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This is a common issue however its bad news, your inter motor stopt working and there's no point repairing it and you cant get your data back either

Posted on Mar 07, 2009

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Power Light comes on, no function what so ever


Check to make sure that the FireWire or USB cables are
correctly attached and firmly seated in both the drive and
computer's FireWire or USB ports. Disconnect them, wait 30
seconds, and reconnect them. If the drive is still not
recognized, restart your computer and try again. If they are
correctly connected and your drive still does not power on,
trying using the optional power sharing cable, described in
section 2.3 Connecting the Optional Power Supply of the LaCie Mobile Hard Drive User Manual.

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They don't work forever. As you have a power light, it may be worth taking out of the case and trying in a different case. You may be lucky.

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I have a 500 GB Lacie External Drive, Power doesn't seem to be the issue, lights up and is trying to mount but nothing shows up on either my Mac or PC when I plug it in. I turn on the Lacie, lights up,...


Hey,

Seems like you ended the session prematurely, I'm available here if you need me. Also check the comment I sent you on the chat transcript page. See my email there contact me for further assistance.

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LaCie d2 Quadra is inert: service/repair or buy new one?


Check with LaCie's support site at http://www.lacie.com/us/support/ and it's a good idea that you write down the serial number of your external disk.

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1 Answer

Isn't receiving power. Ports seem "loose" in back.


Couple of things. Lacie power supplies are notorious for their failure rates. Don't buy a new one just phone lacie and they will send you a new one no questions asked (that's how bad they are!)
Second, the circuit boards in some are pretty poor and the FW sockets can actually break off.
I used to recommend lacie to my clients - but not any more.

Sep 10, 2009 | LaCie Big Disk Extreme 500 GB Hard Drive

1 Answer

LaCie Big Disk Extreme 1TB Hard Drive - continuous beep, no power


Hi, Lacie isn't very forthcoming with beep codes but it definitely means one of the two. You can try moving the hard drive into a new enclosure, if it works it was the enclosure, if not the HDD. Hate to say it but warranty on these drives is a moot point the moment unique data is stored on them as you can't even diagnose the problem properly without voiding it and no drive manufacturer will waranty data. If you have no unique data and it's under warranty, send it back. If you have unique data on it that you value, take it to a local computer store and have them move the drive to a new external enclosure and test it. If it works, you're done. If it doesn't, you've confirmed that the HDD is faulty and you will need the help of a data recovery Pro. If the latter is the case, reply by commenting here with your location (country, state city) and I'll recommend a closeby facility for you. Chris

Jun 04, 2009 | LaCie Big Disk External USB 2.0 1TB Hard...

1 Answer

External hard drive


500Gb Lacie D2 Quadra with the same problem of flashing led and not mounting on the desktop (Mac G4 Mirror), traced to the power supply (57w) going down on power, both 12v and 5v supplies are available but the main power to run the drive drops to below an adequate output, hence the clicking and whirring evident from the drive with simultaneous flashing led.

Testing with another Lacie power supply (250Gb D2) this time a 34w unit got the drive up and running, however, and this is the reason for this post, this lower power PSU failed a week later whilst waiting for a warranty replacement from Lacie (5 weeks and still waiting for the new PSU from them. they have no stock)

Message for all Lacie D2 users, check the power supplies first, test with another Lacie PSU, do not run the drive on a lower rating (34w) PSU it will fry it and leave you with another failed power supply.

If you are in a tight spot use the temporary power supply to move your data to another drive and get the correct 57w power supply before running the drive again.

Don't do as I did assume any Lacie power supply will run any Lacie hard drive, they won't, fortunately I had a second back up, but am 2 drives down and no new PSU's available to buy anywhere.

Try and purchase another spare 57w power supply, something all D2 users should do for long term security, as these do not seem to be very reliable and getting warranty support from Lacie on these is currently impossible.

The lack of 57w power supplies from Lacie and its distributors across the world is surely a warning to be noted!!!!!!

Buyers beware!

Aug 08, 2008 | LaCie External USB 2.0 500GB 7200 RPM 500...

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