Question about Saeco Incanto Classic Espresso Machine

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Saeco Incanto Classic- need correct AquaFilter info

Saeco does not have the number/code so I know what AquaFilter to order. On amazon's site, there are two different numbers and they look the same. I emailed Saeco via their website - no answer. I tried their live chat twice but no answer. This sucks. I fell I cannot use the machine without a filter, so it sits there.

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  • chelle99 Mar 16, 2009

    I finally got through to a person after quite a while, maybe 15 to 25 minutes...I lost track. Anyway, the guy said that it was best to order the part from their site. He never mentioned what the numbers meant. After thought- the wand forces me to hold the large latte cup while it is steaming. They have a gizmo that they don't sell on the website that takes care of this issue. The gizmo has tubes that siphon the milk to the cups from the milk holder. It costs about $50.00. you need to ask for it in order to place an order for it.


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You will probably see an Aqua Prima APWF1 and a APWF6. The six and the one just determine how many filters are in the package. You should only need one about every 3 months. If you have a Saeco service center near you they probably stock them, or you can order them at

Posted on Mar 08, 2009

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