Got at yard sale over a yr ago and it says protected by a password authentication system
The previous owner has locked the laptop via the BIOS - you'll need to reset the BIOS to fix this - to reset the BIOS you will need to unplug, remove battery, open bottom of case remove the CR2025 (wafer type) battery and locate the small reset button, hold button down 20 seconds replace CR2025 battery (and recommend replace with new), hold reset button again for 20 seconds) - replace bottom cover. install battery and you should now be dealing with the not knowing the Windows Log In password (which I can't help you with).
SOURCE: DELL LATITUDE...
i have the same problem with my dell. nightmare, is it the admin or the bios password? i took my SATA HDD out and put it in another laptop, disabled the password and all was fine, i put it back in my laptop and the same happened again. its the bios password, i can't find any answers for this one except replace the cmos chip on the motherboard. hope you have more luck finding an answer .
SOURCE: Dell Latitude D620 "Hard disk #DPOXKKP7P7M-595B,
I think there is a new feature on later notebooks, called "drive-lock".
It uses a password to lock the hdd, even if the hdd is swapped to another PC.
You might be able to get round it, if you connect it to an old Laptop or Desktop, where the bios doesn't support "drive-lock".
Or you could try "Ultimate Boot CD" from http://www.ultimatebootcd.com/
This will allow you to make a boot CD.
You could then try the program called "ATA Password Tool 1.1", which is supposed to unlock any locked hdd.
And if that doesn't work you'll need to call up dell.
SOURCE: im using dell latitude d630
you may get lucky on this. there are a few panels on the back of your laptop unscrew them until you see one that looks like it has a giant watch battery. its called a cmos battery. take it out for a few minutes then put it all back together. it shuld remove the password (REMEMBER DO THIS WHILE THE COMPUTER IS UNPLUGGED AND BATTERY IS OUT) let me know asap if that helped
SOURCE: dell latitude e6500 cmos password
There are 3 ways to do this but the first requires that you provide proof of ownership to Dell, or it will cost you money via other "service" providers on the web or you can do it yourself - for free. Now, "free" and "easy" are two different things.. but if you can carefully open your notebook without damaging it - here's a couple links from Dell that detail the CMOS battery removal process:
http://support.dell.com/support/edocs/systems/late6500/en/sm/html/coinbatt.htm
and
http://support.dell.com/support/edocs/systems/late6500/en/sm/html/coinbatt.htm
The key is to disconnect the AC power and main battery before dis-assembly and then then disconnect the CMOS battery as shown in the links above. Press and hold the power button for a minute to completely discharge any power in the main board components. When you remove all the power from the PC, the CMOS can not maintain the customized BIOS settings, including any password settings. You have in effect, reset all settings to "Default". Reassemble when done.
The PC will need to have the BIOS settings set again - to your liking upon next boot.
I hope this helps!
1,698 views
Usually answered in minutes!
×