Question about Sony NW-E405 MP3 Player

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Not working mp3 player keeps telling me that it cannot play:license has expired-what does that mean-i have songs on it and it won't play

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The license on the songs has expired, and that's the problem with DRM-protected WMA's. You will need to renew the license through the music service from which you downloaded the songs. If your subscription has lapsed, you will need to renew it. Then, you'll have to delete the songs on your Walkman, and reload them once you have updated the license.

If you only download and transfer files in mp3 format you will never have this problem, and you can keep the songs forever.

-Tha Mp3 Doctor

Posted on Mar 27, 2009

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CAN NOT PLAY;LICENSE HAS EXPIRED......


do you still pay for your napster service, if not, that why your tracks have expired, if you do, then just hook up your mp3 player to your PC and it should update the licenses on the tracks

if you dont pay for napster anymore, one thing that maybe worth trying is setting the clock on your PC back to a date prior to the subscription expiration date and try playing a few songs without being connected to the internet. If the PC is not online, Windows has no way of telling if the time change is to correct a wrong time or deliberate.

I am not sure what Windows Media Player does when the expiration comes. If it modifies the song itself, then it may still be possible to play songs that you haven't tried playing after the expiration date if you set the clock back.

However, if Windows Media Player logs that the licenses have expired in its license database, then there is pretty much no hope in reactivating them by setting the clock back. Much like setting the clock back on expired shareware software

Finally, if you are willing to resume your Napster subscription, then chances are that your music will re-activate once your subscription is live.

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1 Answer

My sansa won't play the music files


That is the problem with WMA's - they are glitchy, the licenses expire after a while, and the songs you paid for are no good if you allow your music service subscription to expire. You actually have to renew the songs through Rhapsody, delete the existing ones after your Sansa, and then re-sync them through Windows Media Player.

If you only download and transfer songs in mp3 format, they will never give you this problem.

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The license on the songs that you have transferred to your mp3 player have an expired DRM license. The only way to "unexpire" the license is to refresh your license through the music service that you downloaded the songs from. If you have let your subscription lapse, the licenses will stay expired.

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1 Answer

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The license on the songs that you have transferred to your mp3 player have an expired DRM license. The only way to "unexpire" the license is to refresh your license through the music service that you downloaded the songs from. If you have let your subscription lapse, the licenses will stay expired.

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1 Answer

My MP3 player displays "License Expired" on the screen.


If you let your subscription to Rhapsody expire, you will get this message. If you didn't let your subscriptino expire then you will need to synch the files from Rhapsody itself back onto the player - the licenses have to be renewed once a year for some songs - once a month for others. If your subscriptino ever expires, you can no longer use the songs.

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1 Answer

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The songs have a DRM license that the mp3 player doesn't like - the songs could have a fixed-term license (which means they expire). Download only songs in mp3 format and you won't have that problem.

-Tha Mp3 Doctor

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Are the files MP3 files or WMA files? This sounds like a DRM (digital rights management) limitation of the music you are using. MP3 files don't have DRM - and shouldn't exhibit this problem. WMA files can have licenses associated with them and only allow number of copies to be made for personal use before their license disables further use - as it sounds is occurring in your case.

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3 Answers

Error message: "Cannot play; the license is expired"


I went to www.sony.com and was able to find the solution. If your songs were downloaded from services similar to Napster then you will have to log back into the service to refresh the licenses on the songs. If you no longer are subscribing to the service then you will need to delete the songs from your player. If you need further information you can find it on the Sony website.

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1 Answer

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You need to resync the songs on the device...or you can remove all the songs and transfer them again...

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1 Answer

E250 mp3


The "please sync" error means you need to connect to Rhapsody and sign-in. It will update your licenses so you can play the music.

If thats not working, your account is expired, or Rhapsody needs to check your account.

Rhapsody Support (866)597-5505





Best of Luck.

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