Question about HP LaserJet 3600dn Printer

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HP 3600dn Duplexing Issue

I am trying to set the "Printing Defaults" on the printer to 2 sided printing, and it accepts that fine, but when printing it asks for the paper to be manually fed back in via tray 1. However if the user goes into print properties and selects 2 sided (even though its already set) it does it properly. Any ideas?

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  • shedbandit Mar 07, 2009

    Thats just it, its only printing on plain A4 paper.



    I'll try and clarify...



    If the user selects to Duplex Print from the Print Properties in say Word it does it fine, does exactly what it should. However I want it to Default to print Duplex. So I log in as Admin, go into Printing Defaults in the Advanced tab and set Duplex there. Now when the user logs on If they print it is set by default to Duplex, but manual not automatic. Again if they go into print properties and select Duplex again (despite the fact its already set, and NO SETTINGS CHANGE) it works. Why is the "Printing Default" when set to "Duplex" from the Printing Shortcut menu as Admin is getting a different result to the one the user selects when EVERY single setting is identical.

  • Troy G. Kennedy May 11, 2010

    What type of forms is tray 1 set for, and is custoer choosing a special type of form to print on?

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Manual 2-sided printing. Most of the supported media sizes and types listed for printing from tray 1 can be manually duplexed. Do not use the 2–sided printing feature on transparencies, envelopes, or labels.

I found this note in the 3600 service manual. Maybe it will help.

Posted on Mar 06, 2009

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