Question about Brother MFC 7420 All-In-One Laser Printer

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MACHINE WILL NOT PICK UP PAPER AND FEED IT. MANUEL FEED WORKS OK.

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Some times need to clean "paper roller" with water-based cleanser with white fabrics or rag. The reason of this problem often is paper dust. The paper roller have excentric shape and you must to clean biggest radius of contact sphere of paper roller. To do this you must to interrupt rotation of roller, then printer try to pick up paper, by "power off" printer.

Posted on Mar 06, 2009

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Hl4040cn will not print test page


Try doing a machine self test to ensure that it is working properly.
Press OK/return to "Machine Info"
Then down arrow once to "Test Print" and OK/Return.
The machine should produce a self test printout. If the machine does not give a print out, try cleaning the paper pick up rollers at the back of the paper tray cavity. Be careful, the machine is heavy.
If a full test print happens - Your printer is working fine and the problem is at the computer end.
It's possible driver installion is faulty or incomplete and you should try re-installing the printer driver. Is it also possible that your printer paper settings are either incorrect or do not match the paper in the printer. Check and match your paper settings in the printer preferences and the paper tray.

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Try cleaning the rubber paper feed rollers. If it fails to pick up the paper in a pre determined time it will show paper jam. The pick up tires must pick up paper when turning, if not the paper will not feed into the machine and it will show paper jam with no jammed paper.

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Brother mfc-7420, how do I get off manuel paper feed


Thank you for following me up, I managed to discover that the document I was trying to print was set up for manuel paper feed, other documents subsequently went back to normal after printing the offending document. However is there a setting on the actual printer to control this.

Regards John

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Try cleaning the rollers located around the paper feed and making sure there is no obtructions in the way of the paper.

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OK it seems to be a problem with pick up clutch and vertical feed rollers ( When you open the left door and hinge in level of cass you will see axis with the tree little rollers- clean it with alcohol or water).Pick up clutch is better to replace it FK2-1068 (europe code).

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On the control panel for the printer, there's a Feed Switch button that's easily touched by accident. Ensure the Feed Switch is set to the paper source you're using (e.g. either the back or front). The graphic of the printer next to the Feed Switch button will light up to indicate the paper tray it's attempting to use.

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1 Answer

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Feed sheets through front manuel feed slot.
base tray is mainly for up to 90grm paper,anything heavier
can feed for a time but tends to fault.also try and clean the
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mongrelken.

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1 Answer

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That is the problem, machine will show printer jam if paper feed rollers fail to pick up paper when requested, your machine sounds like it needs new paper feed roller or you can clean the paper feed roller with a slightly! damp cloth.

If no jam light shows when power is turn on and machine comes to ready and then you send a job to printer and it then shows jam then it is the feed roller or sometimes the feed clutch

If on the other hand it always show jam then there is or a switch is stuck.

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You have a possible paper jam or foreign matter in your roller area or feeder area, get a torch and thoroughly check inside unit, near carriages, roller and paper feeder.

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