I cannot see faxes in my WinFax outbox. I am still using WinFax Pro - trying to send a group fax - and the outbox is blank even though there is a number in the log count at the bottom...

The internet connection that you use doesn't matter with WinFax, since WinFax requires a fax modem to send and receive faxes. You cannotuse your broadband modem to send receive faxes with WinFax PRO. http://www.getfaxing.com/forums

http://www.getfaxing.com/winfax/2009/07/09/how-to-repair-logs-or-phonebooks-in-winfax-using-winfax-tools/

You'll need to rebuild your send/receive logs. See http://www.getfaxing.com/winfax

Try installing the fax controller again, make sure to turn off fax machine, reboot computer and then after trying turning on your fax and send another document.

What you describe appears to be a printer driver problem but cannot be sure , I'd suggest looking at : http://www.getfaxing.com/cgi-bin/ib315/ikonboard.cgi?act=ST;f=17;t=413

You can't, if a fax failed, and you leave it in the log, its listed there as a failure. If you're manually resubmitting the fax, while its in the outbox being re-transmitting or waiting, you can delete the old entry that failed in the send log. http://www.getfaxing.com/forums

Yes, some modems might have problems with Service Pack 3. You might need to update the Windows modem drivers.

Alternatively, there might be problems with the settings in WinFax for your specific modem.

You'll need to post more information on the fax modem you are using.

http://www.getfaxing.com/forums

I got the same thing. Cleared all temporary files on system, rebooted and VOILA!!! it worked again.

you have some options, so choose one.

1. remove your fax
2. configure your fax to answer later (maybe after ringing 10 times) and configure the winfax to answer before (something like ringing 5 times or less)

the problem here is that the fax answer and start receiving the fax and the winfax receive the fax signal at same time. check the winfax maybe you have the half part that the fax modem not has printed stored in winfax, maybe.

as I said, your better choice is removing the fax modem. even configuring like I said before, maybe the two continue to try to receive the fax at same time.

hope it helps.

click on the outbox to open it, right click the fax document and then left click on delete then click ok to confirm the delete is the usual process.