Question about Samsung 61" Slim-Depth DLP HDTV
My 2 year old 60" Samsung DLP television just shuts off. It's very irregular, sometimes after only 5 minutes of use and other times it will play for over an hour before it shuts down. I replaced the lamp but that did not fix the problem. Now Samsung says replace the entire light engine. That will cost over $1,000. I may as well buy a new TV. Do Samsung TVs have to be replaced every 2 years? I feel like a ******. The light engine consits of Ballast, DMD,.Colorwheel, and some fans and switches. Surely there is a way to diagnose which item is bad. Why do I have to replace everything?
The problem lies not with the manufacturer but with the technology. While DLP is one of the clearer, crisper rear projection technologies, it is still rear projection, and therefore the most unreliable of the TV technologies, LCDs being the most reliable and the least expensive to fix (relatively speaking). Projection TVs require that the lamp be changed every 2 years (with about 6 hours a day of use) but this can be as often as 6 months to a year for households that use the TV all day long. Lamps cost 150 to 200 dollars in most cases. Beside the lamp, the other parts in the TV can go as you have learned and they are not cheap to repair. I would recommend an LCD tv as they usually manifest problems in the first year (under warranty) if they are going to have any at all. No man-made technology is 100 percent, but I have to say that Samsung is an excellent brand, very high quality, and more features than the competitors. I own one myself (LCD) and have had it for over a year with not a single problem and it gets heavy use as I use it for HD cable, PC monitor, blu-ray, and Xbox 360.
To wrap things up, let me just say that were this problem to be fixed, being a projection TV you might run into these issues in another couple of years again. I would cut my losses and try an LCD (current generation plasmas are also good but they are super expensive to fix if they do break).
Posted on Mar 11, 2009
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