Question about Xerox WorkCentre Pro 555 Plain Paper Laser Fax

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We send and receive several faxes a day from several different sources. We are having an issue with one source in that we can send them a Fax and they receive it...but when they send us a Fax we do not receive it. They claim the issue is only with us, as they also send and recieve from several sources. What would you suggest?

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They are sending your faxes to some other fax number. Guaranteed. They probably use a misconfigured speed-dial entry to send to you.

Posted on Mar 07, 2009

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