Question about Palm Tungsten T5 - Multilingual Handheld

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T5 is frozen on the "Palm Powered" screen

My T5 is frozen on the "Palm Powered" screen. I've tried soft, hard, & zero out resets with no luck!

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  • jillc23 Mar 19, 2009

    I have exactly the same problem

  • medaewyn Apr 05, 2009

    T5 stuck on opening flash screen. Resets don't work, battery replaced, but no change.

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  • 29 Answers

Remove the battery and let the palm sit for a day, reconnect the battery and do a hard reset. To remove the battery, you need a Torx T5 screwdriver. Carefully remove the cover making a note of the location of all the buttons in the case. The battery is connected by a mini 2 pin connector, just disconnect the battery by gently wiggling the connector and pulling.

Posted on Nov 27, 2009

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1 Answer

Palm tungsten t5 won't boot past the Palm Powered


When you see the first screen (the orange one) hold the UP button as the bar moves across the bottom of the screen. Let go right before the screen goes to the silver logo. If it continues and opens Prefs, then you need to delete the program causing it to reboot. If that doesn't work, do a Hard Reset. A Hard Reset will erase everything on your T5, so only do it if you have to. Hold the Power Button while you push the reset button. Continue with the instructions to finish erasing your device.

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Did you install something rare at your palm??? Is your palm Sayin "Fatal Exeption" when you Reset it??? If you install something rare and after that your palm is saying taht you can...
Do a soft reset:
Reset it normally... If after that your palm show again that message you can;
Do a warm Reset:
Pres de up scroll when resseting.. when you so the Palm logo you can stop press the reset botom... There you will see the configuration screen... If it is not more the "fatal exeption" message you can uninstall what is doing the problem... you can hot sync your palm now... after that... do a soft reset and-If you uninstall what is doing the problem- you are not going to saw any more that message... if it is not resulting...
Try to do a Hard Reset
Do a warm reset and copy all you important files or programs to your stick memory...
then when pressing reset botom pres the on-of screen botom.... when you see the palm logo you can stop presing on-of screen botom.
bye.
From paraguay... luis-c
(sorry for my english... im stilll learning)

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Well had to do a hard reset- lost everything, had no back up, long story don't think I'll bother with palm ever again!

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1 Answer

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Okay here it goes, your going to want to leave it on for however many hours it takes to completely drain the battery then you're going to want to recharge it back to normal charge, and try restarting it again. This will delete completely anything that is keeping it from restarting properly. If you did open up the machine without following "antistatic procedure" you may have fried a component on the board and then your in trouble
you'll need to salvage a board from another tungsten and put it back in your PDA and hope you put it back together right

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I suspect that you're in fact holding a Palm TX and not a T5 as the T5 does not have WiFi. If you're using the Palm SD WiFi adaptor, do a hard reset without the card.

(hold down the ON/OFF button whilst using the reset pin to press the reset button. You'll be asked if you are sure you wish to reset. You'll then be prompted to choose the language caliberate the screen etc..)

After that. Go and download all the updates and drivers from Palm Web site.

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Interrupted update - jammed


An interrupted update will corrupt your ROM. I sincerely hope you'll get a better 2nd opinion, and from your post it seems like if theres a solution out there then you're not likely to miss it ;] Good luck, and let us know if you worked it out

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