Question about Acer Aspire 5500 5570-2609 Laptop

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Executing backup to a DVD on Acer Aspire 5515 notebook

There is a suggested backup message on my notebook and when I insert a DVD to backup it runs for awhile then gives me error messages. The error numbers are 204 and 1012. Do I have a defunct drive for warranty replacement? I've tried a DVD-R and have also tried a DVD-RW.

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  • Dan rogers
    Dan rogers May 11, 2010

    We need to know what kind of operating system you are running and what is the backup program called? Basically we need to know as much about your system as possible.

    Do you have anti-virus running when you try to backup?

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  • 432 Answers

Try setting your backup at a slower speed. If your burning backup DVD at 8x speed, Try burning your DVD at 4x speed.

Posted on Mar 13, 2009

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