a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You will need the recovery discs to do this. If you don't have them check this auction: http://www.cqout.com/item.asp?id=10419346 The reason the recovery disc is the best option is that it will have all the drivers for the machine included. Before you start recovery, make sure you can read your COA licence on the bottom of the machine. You can still do a factory restore without recovery CD but you will need a copy of your operating system on disc, the licence key (COA) and prefferably, all of the system drivers copied to CD or stored on USB drive, these will be available on the HP support website.
You can use web cam Drivers CD to restore the cam drivers. In case you dont have the drivers CD, you may download the drivers from the internet. Restoring/ downloading the web cam drivers depends upon the make/ model of web cam and the Operating System you have on your PC. Let me know the make/ model and Operating System Detail and I'll try to search for the drivers. Secondly, almost any good quality USB cam compatible with you Operating System (e.g. Windows XP) can be used.
Let me know if any further clarification/ assistance is required.
(Vista) Confirm your system restore point first. It needs to be prior to what you're going to attempt here. If it has a recent restore point, great, but if not, make a system restore before you do this, in case it doesn't work.
In the Control Panel, click System, Advanced System Settings, click System Protection, and click System Restore.
(Optional) Try updating your usb drivers before trying the final step, reinstalling the Vista Service Pack 2.
Here's how to verify if your USB (drivers) in the Device Manager are up to date.
Open the Control Panel, System, Device Manager.
Open the Universal Serial Bus controllers (usually at the bottom of the device list).
Right-click, on your first USB, Updating Driver Software. It will look for the update or let you know (which may take a bit of time) that it is up to date already. Repeat this process on all the USB devices.
If that doesn't work, try this: plug in your headset, and keep it plugged into the usb.
In your Windows Updates, re-install the Service Pack 2. After Vista reboots your computer and finishes the install, unplug your headset from the USB and then replug it in. What you are likely to see is a Windows message indicating that it sees the software and is installing it (minus the windows pop-up message of "where's the driver disc for it?").
Now the trick is to get the headset to play the microphone through the speakers appropriately!
It sounds (no pun intended) like the drivers for the audio device
didn't install. That's NOT uncommon with Gateway Restore CDs. I would
advise checking the Device Manager (I can tell u how 2 get there, if u
don't know) for any yellow exclamation points. If you see one,
right-click it and then click Uninstall. Reboot the PC and you should see
a dialog about new hardware found. If you have the Drivers CD that came
with your PC (most of the time, anyway), stick it in the CD/DVD drive.
When Windows tries to find drivers it *should* look to the CD.
If that doesn't work, let me know and we'll go from there.
Unless this fixes your problem, please don't rate my answer. I have
other steps to assist -- and "thanks for trying" is not my goal.
I'm assuming that you do not have a cd or floppy drive on the terminal. Well i had a similiar terminal with no cd or floppy drive and i managed to re-install the os by removing the hard drive, mounting it on an existing machine with windows 2000 machine then i copied the installation to the hard drive by using the winnt32 command ine utility.
So lets say that you remove the hard drive and mount it to another PC(In my case it was a laptop harddrive 2.5" and i needed a converter)and on the pc I formatted it and it was designated as drive G:. My cd rom is drive E:
With the windows 2000 cd rom in the drive
from the command prompt i typed
E:\i386\winnt32 /makelocalsource /syspart:G /tempdrive:G
After that completes i put back in the hard drive in the terminal and boot the terminal and i continue with setup.
I hope this was helpful!