Question about HP Pavilion dv9000z Notebook

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Sigh computer going good for 1.5 years. however 6 months before that wireless remained oj colored. knew something was going to happen when wireless failed. blue lights stayed on, screen didnt turn on and it tries to boot up but just reboots everytime. always bringing up my hopes. but not anymore!!! tried all the troubleshooting stuff, but im forced to say i had to use my last resort- the phone. hp was nice enough to offer me a free repair. its another 1 year (i think 1 year) warranty that comes after your warranty, so basically you would have a 2 year warranty. now the guys that fixed their own coms, i suggest you send it in before the time period ends. its most likely going to fail somewhere sooner or later, and the hp technical service said not only will they fix it, theyll upgrade it (im not quite sure if they were using the two words interchangeably here). this thread has helped me quite a bit, and i know most of you had (sorry if its have) the same experience. well while i pull my hair out in agony waiting for it to come, i will tell yall what happens when it arrives. never going to get a laptop cause it looks blingy.... and coms from hp. its bad fungshui.

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  • Craig Rae Mar 06, 2009

    I have encountered the same issue with a dv9292. In the 2 years I have owned it, it is about to be sent to repair for the 3rd time due to this issue. On the previous 2 occasions, the motherboard has been replaced by HP for free. I was also told that the replaced motherboard has it's own 1 year warranty.



    I have just been informed that after a product has been returned 3 times for the same reason, HP can then esculate the problem with respect to offerring a replacement. I fully expect it to develop the same fault again within the year and shall be seeking a replacement when this happens.



    I'd urge anyone experiencing any similiar boot or display problems to contact HP and have it repaired for free. If you're in the UK, the telephone number is 0844 369 0369 (select the 'in warranty' option). Hope this helps.

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Posted on Mar 07, 2009

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