Question about Computers & Internet
Ok i need help with this asap as it is my parents laptop that i have knackered. Basically the other day i plugged and external hard drive into its usb port. The hard drive is a basic hard drive just in an enclosure, however on the second part of the power cable (as its in two pices, like a box which plugs into hard drive and then a kettle lead same thype which use on monitors, desktops etc. This plugs into the box and plug on wall) i plugged in the wrong lead so the voltage wasnt correct. When i plugged it into the usb the screen started to flicker and get a bit staticy then the blu screen came up the dumping memory one which usually occurs when theres a hardware failure etc. nyways i turned the pc off then back on. It all booted up fine and everythign so i agin plugged the hard drive into the usb but this time with the original lead with the correct voltage. However this time it made my pc completely freeze and couldnt do anything, move, get task manager up not even turn it off on the power button! So i turned it off forcefully by taking out the battery and ac lead. So when i did this i tried turning it back on but it wouldnt come on at all!!! However when i had the ac lead in and the battery the battery light comes on as if it is charging and at first so did the crescent moon as if it is in hibernation. However the lights keep changing! so now the moon light doesnt stay on and the battery light only comes on for about 30 seconds then turns off. But if i unplug the ac lead the battery light goes off but if i pres th power button the moon comes on for a couple of secs then goes of?! The laptop is a Hi Grade C5514 and i have tried taking out the battery and lead for about 8 hour and putting them back in but still no luck. I also got half way disassembling it incase it was the cmos battery and wanted to see if could reset it or something by taking it out or replcaing it but couldnt find it anywhere!!! I need help with this asap as my parents havent yet realised its my fault but i can only feed them technical jibberish for too long! (there like cavemen with technology lol) Any help with this asap will be soooooo appreciated!!! Cheers!
Have u tried ur laptop without ac power i mean on battery see if ti works otherwise the only hope b4 running for help from service centre is get RAM
actually now a days 2 chips are prefferred by laptop manufacturers for fast performance i mean mem needs to b installed in both ports to get the benefit of performance ,
if u have one u can borrow the RAM from any friend with the same specs as mentioned on ur RAM chip it is like 533 mhz pc 5300 or pc XXXX or u can buy a new one and try atleast 512mb without the old RAM see if it works otherwise i think motherboard is gone bad bcoz voltage first supplied to Motherboard and then it supplies them to equipment , may be some ic is burned on the board , try if it gets repaired
pls let me know abt the results
and do rate me u know i tried my best to get u out of this problem
Posted on Mar 07, 2009
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Its very unfortunate but you've short circuit your power supply and before it get worse, please check it out with your vendor asap. It might cause severe problems.
I'll not suggest you to get your hands on to resolve this.
Hope this helps and you get your laptop up.
Posted on Mar 18, 2009
Tips for a great answer:
Mar 25, 2011 | Toshiba Computers & Internet
Jan 24, 2011 | Computers & Internet
Feb 19, 2010 | SimpleTech 250GB USB2.0 7200 RPM External...
Jan 28, 2010 | Fujitsu Siemens Computers & Internet
Jul 28, 2009 | Computers & Internet
Mar 06, 2009 | Computers & Internet
Oct 26, 2008 | Computers & Internet
468 people viewed this question
Usually answered in minutes!