Question about Canon Office Equipment & Supplies
You need to remove paper tray, and unplug canon. Leave it this way overnight, and in the morning, reinsert the paper tray, and plug back it. This should effectively reset the machine, and clear that error. It worked for me!
Posted on Jul 25, 2009
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Posted on Jan 02, 2017
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Sometimes turning it off and on again fixes it. However, we started having a problem where it would print out one page after you powered it back on again and then give the "incorrect paper size" message. I've found that by either holding down the green button or repeatedly pressing it while it powers back on (and held until the first page prints) fixes the problem.
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