Unplug everything except the power cord, including the following:
Speakers
Printers
Scanners
USB devices
Personal Digital Assistants (PDAs)
USB flash drive or other external storage devices
External Monitor
External Keyboard
External Mouse
If your computer is attached to a docking station, undock it.
Make sure the touchpad or your finger has no dirt, grease, liquids or food on it (the touchpad has to make a good contact with your finger to work correctly).
Turn the computer back on and retest the touchpad.
When the touchpad still does not work correctly proceed to step 5.
When the touchpad does work correctly, attach one external device at a time and test the touchpad to see which one may have caused the issue.
Make sure the latest driver for the touchpad is installed (you may need to use a external USB or Bluetooth mouse), for more information refer to:
"
How to Use the Drivers and Downloads Website"
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