Question about Computers & Internet

Open Question

After doing a Microsoft Vista update the dvd/cd drive won't load the driver. The computer generates an Error 10 message.

Posted by on

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Tsstcorp cddvdw ts l633p error code 19


Code 19 means there is a driver conflict such as two devices trying to use the same resources.

Try this - Control Panel - Device Manager - CD/DVD - double click the device - Driver's Tab - click
Update Drivers (this will likely do nothing) - then RIGHT CLICK the drive - UNINSTALL - REBOOT
this will refresh the default driver stack.

Normally the above will fix that issue if not work your way down through these even if you have done
them before.

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.microsoft.com/gp/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista setup after booting from the DVD (AHCI)
http://support.microsoft.com/kb/952951

CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529/

Hope these help.

Jun 14, 2012 | Computers & Internet

2 Answers

Dvd cd rom [ code 10 ] does not work


The Code 10 error code is generated when Device Manager has insufficient information or the error that is bubbled up by the device drivers is not recognized by Device Manager. Additionally, this error may occur when one of the drivers that the device needs does not start. If many drivers are being used by a particular device, it can be difficult to determine the one that failed.

The Code 10 error resembles the following: This device cannot start. (Code 10) The most common resolution is to update the drivers that are associated with the failing device. To do this, follow these steps:
  1. In the device's Properties dialog box, click the Driver tab.
  2. Click Update Driver to start the Hardware Update Wizard.
  3. Follow the instructions to update the driver.
Note You may be prompted to provide the path of the driver. Windows may have the driver built-in, or the driver files may still be installed from the last time that you set up the device. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor's Web site. uparrow.gifBack to the top Typical Code 10 error issuesThe Code 10 error pertains mainly to hardware and device driver issues or to compatibility issues between hardware drivers and additional software that is installed in Windows. Therefore, we recommend that you troubleshoot these issues by focusing on device drivers, on device configuration issues, and on hardware compatibility issues. Incompatible, outdated, or corrupted device drivers If you suspect that the Code 10 error is related to incompatible, outdated, or corrupted device drivers, try the following troubleshooting methods. Method 1 Update the hardware's device driver through Windows Update. To access Windows Update, visit the following Microsoft Web site: http://update.microsoft.com Method 2 Update the device drivers from the vendor's Web site. Follow their installation or update instructions.
  • If the device was preinstalled on the computer, visit the computer manufacturer's Web site.
  • If the device was installed after the purchase of the computer, visit the device manufacturer's Web site.
  • If the device was preinstalled on the computer, and the computer manufacturer does not have an updated driver for the device, visit the device manufacturer's Web site.
Note Make sure that the device drivers that are being installed are compatible with your current Windows version and platform.

Note In reviewing customer feedback, many of the Code 10 error issues are related to devices connected by using a USB port. As mentioned earlier, make sure that you have the most current drivers installed for the device together with any updates for Windows. In the specific case of Windows XP, review the following article to determine whether it applies to your situation: 925196 A computer that is running Windows XP cannot detect a USB flash drive, an Apple iPod, or an external hard disk drive
If you are running Windows XP and cannot install Windows XP Service Pack 3, review the following article to determine whether it applies to your situation: 940514 USB devices do not work after you disconnect and then reconnect a USB hub from a computer that is running Windows XP Device configuration issuesIf you suspect that the Code 10 error is related to missing software updates and service packs, try the following troubleshooting methods:
  • Install the latest Windows service pack.
  • Use Windows Update to install the latest updates for Windows. To do this, visit the following Microsoft Web site: http://update.microsoft.com
  • Install the updates that are specific to the computer or to the device. To do this, we recommend that you visit the computer manufacturer's Web site or the device manufacturer's Web site.
Software and operating system updatesIf you suspect that the Code 10 error is related to missing software updates and service packs, try the following troubleshooting methods:
  • Use Windows Update to install the latest updates for Windows. To do this, visit the following Microsoft Web site: http://update.microsoft.com For more information about how to obtain the latest Windows service pack, click the following article numbers to view the articles in the Microsoft Knowledge Base: 322389 How to obtain the latest Windows XP service pack 935791 How to obtain the latest Windows Vista service pack 889100 How to obtain the latest service pack for Windows Server 2003 968849 How to obtain the latest service pack for Windows Server 2008
  • Install the updates that are specific to the computer or to the device. To do this, we recommend that you visit the computer manufacturer's Web site or the device manufacturer's Web site.

Jun 12, 2011 | Dell Computers & Internet

1 Answer

This device cannot start. (Code 10)


HI,

Information as from the Microsoft website:

Code 10

If the device has a FailReasonString value in its hardware key, that string is displayed as the error message. The driver or enumerator puts this registry string value there. If there is no FailReasonString in the hardware key, you receive the following error message:
This device cannot start. (Code 10) Recommended resolutions

Here are some things that you can try to resolve this problem.

Update the driver

In the device Properties dialog box, click the Driver tab, and then click Update Driver to start the Hardware Update Wizard. Follow the instructions to update the driver.

You may be prompted to provide the path of the driver. Windows may have the driver built-in, or may still have the driver files installed from the last time that you set up the device. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s Web site.

View the article in the Microsoft Knowledge Base

For more information about Code 10-related errors , click the following article number to view the article in the Microsoft Knowledge Base:
943104 (http://support.microsoft.com/kb/943104/ ) Description of Code 10-related errors that Device Manager generates on Windows XP-based computers For further details: http://support.microsoft.com/kb/310123

Aug 25, 2010 | Microsoft Computers & Internet

3 Answers

Problem with DVD/CD ROM Driver. It wont load dvd/cd's.


BAD DVD
Windows 7
To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter. For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site:
http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter
Back to the top
Windows Vista
Click Start, and then click All Programs.
Click Accessories, and then click Run.
Type regedit, and then click OK. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
In the right pane, click LowerFilters.
Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
Exit Registry Editor.
Restart the computer.
Now go to the "Did this fix the problem?" section.
Back to the top
Windows XP
Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
In the right pane, click LowerFilters.
Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
Exit Registry Editor.
Restart the computer.
Now go to the "Did this fix the problem?" section.
Back to the top
Did this fix the problem?
Windows 7
Click Start, click Computer, and then see whether the drive is listed.
Windows Vista
Click Start, click Computer, and then see whether the drive is listed.
Windows XP
Click Start, click My Computer, and then see whether the drive is listed.
Back to the top
Is the drive listed?
If the drive is listed, try to play or access a CD or DVD.
If you can play or access a CD or DVD, you are finished with this article.
If you cannot play or access a CD or DVD, you may have to reinstall some programs. Some programs might not be able to use your CD or DVD drive until you reinstall those programs. If the problem occurs again when you install or uninstall those programs, contact the manufacturer of the program to see if an update is available that solves the problem. Some examples of programs that might be affected are:
iTunes software by Apple
Nero software by Nero Inc
Roxio Creator software by Sonic Solutions
Zune software by Microsoft
After reinstalling your programs, if you can play or access a CD or DVD, you are finished with this article.
If you still cannot play or access a CD or DVD, please see the "Next steps" section.
If the drive is not listed, remove and reinstall the existing drivers.
Back to the top
Remove and reinstall drivers
If the drive is not listed, remove and reinstall the existing drivers. To do this, follow these steps:
Windows 7
Click Start, and then click Control Panel.
Click System and Security, click System, and then click Device Manager.
Note If Control Panel is in Classic View, double-click System, and then click Device Manager.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
When you are prompted to confirm that you want to remove the device, click OK.
Restart the computer.
After the computer restarts, the drivers will be automatically installed
Windows Vista
Click Start, and then click Control Panel.
Click System and Maintenance, click System, and then click Device Manager.
Note If Control Panel is in Classic View, double-click System, and then click Device Manager.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
When you are prompted to confirm that you want to remove the device, click OK.
Restart the computer.
After the computer restarts, the drivers will be automatically installed.
Windows XP
Click Start, and then click Control Panel.
Click System and Maintenance, and then click System,
On the Hardware tab, click Device Manager. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
When you are prompted to confirm that you want to remove the device, click OK.
Restart the computer.
After the computer restarts, the drivers will be automatically installed.
See if reinstalling the drivers fixed the problem.
Now try to play or access a CD or DVD.
If you can play or access a CD or DVD, you are finished with this article.
If you cannot play or access a CD or DVD, you may have to reinstall some programs. Some programs might not be able to use your CD or DVD drive until you reinstall those programs. If the problem occurs again when you install or uninstall those programs, contact the manufacturer of the program to see if an update is available that solves the problem. Some examples of programs that might be affected are:
iTunes software by Apple
Nero software by Nero Inc
Roxio Creator software by Sonic Solutions
Zune software by Microsoft
After reinstalling your programs, if you can play or access a CD or DVD, you are finished with this article.
If you cannot play or access a CD or DVD, please see the "Next steps" section.
Back to the top
Next steps
If this method did not help you, you might want to use the Microsoft Customer Support Services Web site to find other solutions. Some services that the Microsoft Customer Support Services Web site provides include the following:
Searchable Knowledge Base: Search technical support information and self-help tools for Microsoft products.
Solution Centers: View product-specific frequently asked questions and support highlights.
Microsoft Product Support Newsgroups: Contact counterparts, peers, and Microsoft Most Valuable Professionals (MVPs).
Other Support Options: Use the Web to ask a question, to contact Microsoft Customer Support Services, or to provide feedback.
If you continue to have questions after you use these Microsoft Web sites, or if you cannot find a solution on the Microsoft Support Services Web site, click the following link to contact Support:
http://support.microsoft.com/contactus
Back to the top
More information
This issue may have occurred after one of the following situations:
You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1.
You install or uninstall CD or DVD recording programs.
You uninstall Microsoft Digital Image.
You may see one of the following error messages:
One of the following error messages appears when you view the CD drive or the DVD drive in Device Manager.
Error message 1
The device is not working properly because Windows cannot load the drivers required for this device (Code 31).
Error message 2
A driver for this device was not required, and has been disabled (Code 32 or Code 31).
Error message 3
Your registry might be corrupted. (Code 19)
An "error code 39" error message.
A message that resembles the following appears in the notification area:
Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

Feb 23, 2010 | Computers & Internet

1 Answer

Cleaning my files, accidentally lost drivers for my Pioneer DVD-ROM DVD-117R, also Pioneer DVD-RW DVR-104....driver 5.1.2535.0 System restore could not take me back far enough, and cannot load Recovery...


BAD DVD
Windows 7
To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter. For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site:
http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter
Back to the top
Windows Vista
Click Start, and then click All Programs.
Click Accessories, and then click Run.
Type regedit, and then click OK. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
In the right pane, click LowerFilters.
Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
Exit Registry Editor.
Restart the computer.
Now go to the "Did this fix the problem?" section.
Back to the top
Windows XP
Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
In the right pane, click LowerFilters.
Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
Exit Registry Editor.
Restart the computer.
Now go to the "Did this fix the problem?" section.
Back to the top
Did this fix the problem?
Windows 7
Click Start, click Computer, and then see whether the drive is listed.
Windows Vista
Click Start, click Computer, and then see whether the drive is listed.
Windows XP
Click Start, click My Computer, and then see whether the drive is listed.
Back to the top
Is the drive listed?
If the drive is listed, try to play or access a CD or DVD.
If you can play or access a CD or DVD, you are finished with this article.
If you cannot play or access a CD or DVD, you may have to reinstall some programs. Some programs might not be able to use your CD or DVD drive until you reinstall those programs. If the problem occurs again when you install or uninstall those programs, contact the manufacturer of the program to see if an update is available that solves the problem. Some examples of programs that might be affected are:
iTunes software by Apple
Nero software by Nero Inc
Roxio Creator software by Sonic Solutions
Zune software by Microsoft
After reinstalling your programs, if you can play or access a CD or DVD, you are finished with this article.
If you still cannot play or access a CD or DVD, please see the "Next steps" section.
If the drive is not listed, remove and reinstall the existing drivers.
Back to the top
Remove and reinstall drivers
If the drive is not listed, remove and reinstall the existing drivers. To do this, follow these steps:
Windows 7
Click Start, and then click Control Panel.
Click System and Security, click System, and then click Device Manager.
Note If Control Panel is in Classic View, double-click System, and then click Device Manager.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
When you are prompted to confirm that you want to remove the device, click OK.
Restart the computer.
After the computer restarts, the drivers will be automatically installed
Windows Vista
Click Start, and then click Control Panel.
Click System and Maintenance, click System, and then click Device Manager.
Note If Control Panel is in Classic View, double-click System, and then click Device Manager.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
When you are prompted to confirm that you want to remove the device, click OK.
Restart the computer.
After the computer restarts, the drivers will be automatically installed.
Windows XP
Click Start, and then click Control Panel.
Click System and Maintenance, and then click System,
On the Hardware tab, click Device Manager. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
When you are prompted to confirm that you want to remove the device, click OK.
Restart the computer.
After the computer restarts, the drivers will be automatically installed.
See if reinstalling the drivers fixed the problem.
Now try to play or access a CD or DVD.
If you can play or access a CD or DVD, you are finished with this article.
If you cannot play or access a CD or DVD, you may have to reinstall some programs. Some programs might not be able to use your CD or DVD drive until you reinstall those programs. If the problem occurs again when you install or uninstall those programs, contact the manufacturer of the program to see if an update is available that solves the problem. Some examples of programs that might be affected are:
iTunes software by Apple
Nero software by Nero Inc
Roxio Creator software by Sonic Solutions
Zune software by Microsoft
After reinstalling your programs, if you can play or access a CD or DVD, you are finished with this article.
If you cannot play or access a CD or DVD, please see the "Next steps" section.
Back to the top
Next steps
If this method did not help you, you might want to use the Microsoft Customer Support Services Web site to find other solutions. Some services that the Microsoft Customer Support Services Web site provides include the following:
Searchable Knowledge Base: Search technical support information and self-help tools for Microsoft products.
Solution Centers: View product-specific frequently asked questions and support highlights.
Microsoft Product Support Newsgroups: Contact counterparts, peers, and Microsoft Most Valuable Professionals (MVPs).
Other Support Options: Use the Web to ask a question, to contact Microsoft Customer Support Services, or to provide feedback.
If you continue to have questions after you use these Microsoft Web sites, or if you cannot find a solution on the Microsoft Support Services Web site, click the following link to contact Support:
http://support.microsoft.com/contactus
Back to the top
More information
This issue may have occurred after one of the following situations:
You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1.
You install or uninstall CD or DVD recording programs.
You uninstall Microsoft Digital Image.
You may see one of the following error messages:
One of the following error messages appears when you view the CD drive or the DVD drive in Device Manager.
Error message 1
The device is not working properly because Windows cannot load the drivers required for this device (Code 31).
Error message 2
A driver for this device was not required, and has been disabled (Code 32 or Code 31).
Error message 3
Your registry might be corrupted. (Code 19)
An "error code 39" error message.
A message that resembles the following appears in the notification area:
Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

Feb 23, 2010 | Computers & Internet

2 Answers

My Matshita dvd ram uj 857s says code 10. I have


It's not "regeit" but "regedit".

Drives Disappear After You Install ITunes or Norton Ghost** If after installing ITunes or Norton Ghost, you get Device Manager error code, try locating the Audio File System (AFS) driver from Oak Technologies at C:\Windows\System32\Drivers\afs.sys or doing a search for it. Rename it afs.sys.txt and reboot. This driver is incompatible with the driver found in iTunes and Norton Ghost. The driver from these two companies is the same and made by a third company called Gear Software. After renaming the afs.sys driver file you will lose access to the CD burning feature of of the following: HP Memories Disc Creator, Liquid Audio Portal Player, Oak Technology SimpliCD, or Broderbund's Print Shop version 20. If you still wish to use the burning feature in any of that software, upgrade it to a Vista versions. For more information, see the article here - http://www.gearsoftware.com/wiki/index.php?title=CD/DVD_drives_disappear_after_installing_iTunes.

Description of Code 10-related errors that Device Manager generates in Windows-based computers 
http://support.microsoft.com/kb/943104/

Please do all the below even if you have done some before as it is often the total process which solves the issue.

Try this - Control Panel - Device Manager - CD/DVD - double click the device - Driver's Tab - click
Update Drivers (this will likely do nothing) - then RIGHT CLICK the drive - UNINSTALL - REBOOT 
this will refresh the default driver stack.

Then work your way through these - remember the drive could be bad, could have a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.


Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.microsoft.com/gp/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista setup after booting from the DVD (AHCI)
http://support.microsoft.com/kb/952951

CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529/

Another possibility is that the cables are loose. Remove ALL power, then check cables in both
ends. Remove and replace, do not just snug. For laptops you can often clean the power and
data contacts with a pencil eraser.

Some DVD drives do not use the Windows default drivers so check with the System maker and
device maker to see if there is firmware or drivers for you drive if needed.

Dec 30, 2009 | Dell XPS M1330 Notebook

2 Answers

Norton 360 install has replaced/overridden DVD drive


Hi, I can certainly understand how you feel and hope I can help.

error 19 isnt necesarily a corrupt driver, it can be 2 drivers trying to use the same resource (as in norton's backup drive and your cd drive, for example)

Try this - Click the start button, right click on "Computer", select "Properties", then click "Device Manager" in the upper left hand corner.

Open the bit that says "CD/DVD Drives" and try right clicking on the drives there and selecting "Update Driver Software". This will probably do nothing. Don't worry, I didnt really expect it to. Now right click on the drives, and select "Delete" and then reboot. This will reset the drivers for ya.

This fix usually DOES work. Most of the time. If it doesnt work, try the ones below.

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.microsoft.com/gp/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista setup after booting from the DVD (AHCI)
http://support.microsoft.com/kb/952951

CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529/

Hardware devices not detected or not working - A Mr Fixit
http://support.microsoft.com/gp/hardware_device_problems

Hope these help.

Dec 05, 2009 | Gateway GT5435E Refurbished AMD Desktop...

2 Answers

Code19 on sony cdrwdvd willnot reconize on inspiron 1525


Your CD drive or DVD drive is missing or not recognized by Windows or other programs, so you cannot play or access a CD or DVD. This issue might have occurred after you installed, uninstalled, or updated a program or Windows Vista.

This issue may have occurred after one of the following situations:
  • You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1.
  • You install or uninstall CD or DVD recording programs.
  • You uninstall Microsoft Digital Image.
You may see one of the following error messages:
  • One of the following error messages appears when you view the CD drive or the DVD drive in Device Manager.

    Error message 1 The device is not working properly because Windows cannot load the drivers required for this device (Code 31). Error message 2 A driver for this device was not required, and has been disabled (Code 32 or Code 31). Error message 3 Your registry might be corrupted. (Code 19)
  • An "error code 39" error message.
  • A message that resembles the following appears in the notification area: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
  • you can find this information and more at this site..
  • http://support.microsoft.com/kb/314060

Nov 08, 2009 | Dell OptiPlex GX260 PC Desktop

1 Answer

Help cd drive not working


The error code 10 in the Device Manager indicates that the drivers of the DVD Drive are corrupted and needs to be repaired.

It may not show any effect if you simply uninstall the DVD Drive from the Device Manager and restart the computer.

You need to do some modifications in the Registry so that the Drivers of the DVD Drive will be completely removed and reinstalled once you restart the machine.

If the Operating System in the Notebook is Vista, you need to try the steps listed in the link below :

http://support.microsoft.com/kb/929461/en-us


If the Operating System in the Notebook is XP, you need to try the steps listed in the link below :

http://support.microsoft.com/kb/314060

You may not find both the Upper and Lower filters...you may find either the Upper or Lower filter or both where you need to delete them according to the instructions and restart the computer to get the issue fixed.

Hope this helps...

Aug 21, 2008 | Computers & Internet

2 Answers

CD rom drive not working


sounds like it's gone home early. replacement will do the trick..

Mar 06, 2008 | Compaq Deskpro EP PIII-650MHz/ 128MB/...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

28 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18385 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...