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MagicJack does not ring Handset, on inbound calls. Do not disturb,unchked. Telephone selected. Powered hub installed. MagicJack Tech Chat,no help,tried different phones/cords,at witts end.

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  • 10 more comments 
  • Johnny Glaze Mar 06, 2009

    AT&T analog phone no reset. No ring w/MagicJack. Radio Shack,same

  • Johnny Glaze Mar 06, 2009

    Do Not Disturb, is not enabled.

  • Johnny Glaze Mar 07, 2009

    Repost

  • Johnny Glaze Mar 07, 2009

    Do the experts on this site read?(repost)

  • Johnny Glaze Mar 07, 2009

    LED on USB hub lit when external power pluged.

  • Johnny Glaze Mar 07, 2009

    Repost

  • Johnny Glaze Mar 07, 2009

    Replacement MJ dongle in use.repost

  • Johnny Glaze Mar 07, 2009

    MJ dosen't ring on either computer.(Repost)

  • Johnny Glaze Mar 07, 2009

    No batteries,Corded handssets (repost)

  • Johnny Glaze Mar 07, 2009

    Magicjack chat tried. 3 Months worth. They have no clue,or fix. (repost)

  • Johnny Glaze Mar 07, 2009

    Handset/phone, not head-set.(repost)

  • Johnny Glaze Mar 08, 2009

    check with the signal if it's sending beep request. MagicJack tech chat does not have testing ability option.

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10 Answers

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Possibly an issue with a blocked port, magicjack uses ports 5060 and 5070 UDP. You may need to forward them in your firewall software or if you have a router that has a firewall you may need to enable port forwarding and enter those numbers. If that doesn't work find out if these are blocked by your ISP.

Posted on Mar 08, 2009

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It is a problem with your phone provider not with your phone you have to make them check with the signal if it's sending beep request.

Posted on Mar 07, 2009

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Hi, i would remove all batteries if any and unplug the entire unit for 5 min. this will reset the internal hardware/software.

Posted on Mar 07, 2009

  • Michael Masters
    Michael Masters Mar 07, 2009

    i would cut mt loss and by a new unit. It seems to be a major hardware issue that is not repairable. possibly a defective issue.

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In the internal circuit board there is a ic called chip thin ic the number of ic is i232krj .most probably that ic is gone faulty.but check out the ic and its near by component before replacing.if the ic is got loose from main boasrd then just resoldering will support to solve the issue.

Posted on Mar 07, 2009

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If your MagicJack does not ring , then it is faulty, insist with their customer support to get a replacement.

First test that the phone is not broken on a regular handset.

Magic Jack is supposed not having any influence on phone regular ringing , see what they say:When a call comes in on my magicJack line, will my phone ring?

Call them and have your magic jack replaced, ...after ensuring this is not a broken phone.

Posted on Mar 07, 2009

  • Ginko
    Ginko Mar 07, 2009

    just test the phone on a regular plug, and eventually test magic jack with a different phone.

    If the problem persist just ask to replace magic Jack, there is nothing to fix here.

    Either the phone or magic jack are defective. have the magicjack replaced if the phone is ok.




  • Ginko
    Ginko Mar 07, 2009

    You need Magicjack chat again, but this time to replace the magicjack, it is defective, they say magic jack does not have any influence on phone ringing, see::When a call comes in on my magicJack line, will my phone ring?


    ask them a replacement.


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Have you tried a different hub, to verify that power is being supplied from the adapter? We had a batch of hubs through at work, which although had power supply attached, were not passing the extra power on to the USB Ports. Thus, the only power getting through was from the PC, which ran short fairly quickly.

Posted on Mar 07, 2009

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Could be solved with a powered USB expander. I see some people need this just to get the Magic Jack to work.

Also, have you tried a different phone to see if that rings?

Posted on Mar 06, 2009

  • Roger Gantner Mar 06, 2009

    Keep in mind, it needs to be a powered USB hub. A none powered one, MagicJack might not get enough power from the computers USB port to work the ringer.

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  • 154 Answers

Reset your phone by unpluging it for 5 minutes, and try again.

Posted on Mar 06, 2009

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I don't understand why you have not used the resource of Magic Jack customer support, they would be able to answer this, this not a solution just trying to help you get what u need to made the headset work.

Posted on Mar 07, 2009

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1 Answer

Do not disturb always on is showing - I want it turned off so it will ring


Select the model of your Uniden DECT 6.0 phone from the list beginning at http://www.uniden.com/scat/dectphones_mnl to download a copy of the manual.

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You can mute the ringer temporarily when the telephone is ringing.
Press OFF/CLEAR or MUTE to temporarily silence the ringer. The next call will ring normally.

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Press or to adjust the volume. A sample of each volume level will be played as you adjust it.
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Make sure the ringer is on (page 8).
Make sure the telephone line cord and power adapter are plugged in properly (page 2).
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The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.

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If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

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