Question about GE Security Bc 1500 2.5 Ball Camera, High Resolution, 480 Tvl Color, 2.5mm Lens, 10 40 vdc/18 30vac

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Not able to use remote viewing via no-ip

Able to set up and see dvr on the network, locally with no-ip account; but when at another location, tried to view remotely via no-ip account with the provided qsee viewing, not able to log in. . . keep on getting a connect failure with reason (-3) no stream timeout. . . is there a particular setting at remote site/computer that need to set

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  • Anonymous Mar 12, 2009

    where do you go in the firewall settings to resolve this issue?

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I had the same exact issue. I was using dyndns to connect, but i found out that when you login in the host, dont put your local ip address of the dvr, but instead put the internet ip address of your network. so instead of 192.168.0.5 for your local put the 89.137.24.124 for the internet address. That fixed my issue. Hope that works for you. Just make sure your username and password is right and the port is set up correct in your router to forward to the local ip of the dvr.

Posted on Mar 27, 2010

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I assume that the cameras are operating fine at the location. This is a little involved for the average do it yourselfer. The computer at the DVR location Is windows I presume. If not we'll stop right here & go our separate ways. Otherwise at the computer desktop go to Start ... run... type in CMD. At the black screen type in "ipconfig" ...enter. Copy as much of that info as you can you will need it. Type exit to exit. If you can view the cameras on site but not away fron there, then you need to get into the router & enter specific info into the " port forwarding" section. All routers are somewhat different but the terminology is the same. How do we get into the router??? that info you copied will tell you the router address to use in the explorer or Firefox address window. Most are usually 192.168.0.1 OR 192.168.1.1 depending upon the mfg. On your DVR software you should have specified an IP address for the dvr if not do so now. Make it something unique like 192.168.0.150 or whatever. Don't forget to enter a port address... 7000 works well for this type of setup. Now back at the router, find the port forwarding section hiding within the software & identify the dvr as such, & enter the IP address that you just assigned to it in the dvr software. Enter the appropriate port number & save the info to the router. Now you can test the settings. Locally you can use either the 192.168# for access or you can use the outside ip address that you got fron the ipconfig screen don't forget the port address.
If all of your settings are accurate it'll work. Also be sure that the Caps lock is on or off. Often you can just go to the windows address bar & type in the address of the dvr ... 192.168.0.150:7000 etc. One thing to keep in mind, the better the upload speed of the dsl connection the better the picture will transmit. Slow upload speeds result in a jerky picture. Verizon FIOS has about the best dsl upload speed... cable is a close second. Good luck

Posted on Apr 03, 2009

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There's a firewall in your way somewhere.

Posted on Mar 06, 2009

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