Question about Lands Phones

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Not happy at all

I got the magic jack a year ago - didnt use it that much -then started and it was fine - I ordered biz cards and other marketing mat. for my business with the magic jack phone # and it is always dropping calls and the static is bad - just tried to renew it - just because i have it listed everywhere- and I had problems doing that - customer service was a real joke - kept asking me questions that had nothing to do with my problem and said chat back in a couple of hours to get help.....  I am going to get optimum phone I guess but may still have to renew the magic jack and forward # to my other phone until I get the message out that my # has changed!!!! I had faith in it - gave it more than a second chance - now i will warn people not to buy it!!!!

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  • facewear Mar 06, 2009

    not the issue - I have a mac and run it on that now but before I put it on my mac I  had it on my pc lap top that usually sits in a drawer because I don't use it and it was worse.
    And what good is a phone if you have to worry about all these things, not my idea of a phone, that's just a headache.
    My cell phone works all the time - my cable line phone (when I had it) worked all the time.....

  • Anonymous Mar 12, 2014

    I just renewed my service about 1 month ago for another year- now I am being asked to renew my number each time I call out- Please fix

  • Anonymous Mar 12, 2014

    I am trying to buy another year's phone service. The computer tells me that the number on my credit card is incorrect, but it is the number on my card. Please help me to get another year of Magicjack.

  • Anonymous Mar 13, 2014

    I believe I was told I would be getting my money back to my credit card I hope that #ends with 8565. thank you,

  • Anonymous Mar 15, 2014

    what is the phone # to contact for magic jack customer service

  • Anonymous Mar 15, 2014

    i need a phone # for customer service for magic jack plus

  • Anonymous Mar 16, 2014

    Paid for renewal of magic jack Thursday, today is Saturday, Why can I get calls in but not Call out?

  • Anonymous Mar 17, 2014

    phone want work #2393007107

  • Anonymous Mar 23, 2014

    i cant make phone call

  • Anonymous Mar 25, 2014

    how do I make Magic Jack give a caller a busy signal if I am already on the phone?

  • Anonymous Mar 26, 2014

    I get a recording that phone number is about to expire how o I activate

  • Anonymous Apr 01, 2014

    How can I get details of incoming & outgoing call from my Magic Jack phone?

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  • 168 Answers

Go online to renew it. How much stuff is running on the computer? it need processing power to run, most computer have way to much junk running but no being used on there computers. Did you take it on an other computer? If it works better on an other computer get a older computer just to run Magic Jack Also you need bandwidth if you in an area that a lot of people are online the sometime you usable bandwidth is smaller and can couse bad sounding and drop calls try in an other location or at a different time. Hope it can help

Posted on Mar 06, 2009

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Posted on Jan 02, 2017

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2 Answers

Why can I receive calls but barely hear dial tone or hear them?


click on the speaker icon on your computer and check playback and recording level.. also make sure that the sound device is magic jack and not your internal sound card

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What is wrong with my phone, for three days in a row when my magic jack starts a pop up screen appears which shows: Login to your existing magic jack account. Your magic jack Plus "Sylvie Dagenais" ha


I have had Magic Jack for many years and this has also happened to me from time to time. If your MJ is plugged into your router simply take it out and plug it into one of the USB ports on your computer. It should then reboot itself and pick up any updates. After it has done so then remove it from the USB port on your computer and plug it back into your router.

It would also be a good idea to do this from time to time just so it can update it's information. I do it on a monthly basis.

Dec 16, 2014 | Lands Phones

1 Answer

I have majid jack I want to re new it please help me


Hi Firdouse,
I just had to do this yesterday:)
First you need to login to the Magic Jack account. www.magicjack.com
Go to the (Phone Numbers) tab
In the menu, you will see (View-Renew-Add), select that.
When the Magic Jack Devices screen shows, you will see a column that says (Device Status).
Under that column you will see the date it expires and (Add Years). Select (Add Years).
It will then give you the option to renew your subscription for 1-5 years.
Thanks, Hope this helps.
Please Rate
Gary

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Magic Jack long distance service on internet


I have a Magic Jack and it is plugged into my computer. I don't have to do anything to call a long distance call. Do you have the new one that does not need to be plugged into you computer? You do not need to have any other application running to use magic jack. I know you said something about outlook express and yahoo, but you do not need to have that open. All you need (if you are attached to a computer) is your computer running, magicjack running on your desktop, and an internet connection. I hope this helps you.

Jan 11, 2012 | Lands Phones

1 Answer

Magic Jack quit transmitting, but receives on Brother 775 fax


wheneva i start ma magic jack it say connect to internet an put password its says correct but thn again its comes again connect to internert.... an password an email id... but pls help me in tis..??

Jan 07, 2010 | Lands Phones

1 Answer

My phone was working well, every time I plug into my computer, BROKEN STORAGE shows up on. I have brought several different magic jack, thinking it was the magic jack itself.


If you've already gone to magic jack's website and downloaded their updated software then you're looking at a jack reformat. I've had this problem several times with my magic jack and you'll find many different solutions that just don't seem to work and are all very involved. Warning: doing this will lose all your contacts which from my experience is the only way to go to get this problem fixed...and only temporarily mind you until the problem happens again. Keep your contacts elsewhere in the meantime. Go ahead and go to your "My Computer" from your start menu and then take a look at the drive letters that come up while you have the magic jack plugged in...if you try to open them you will notice that one of them will say that the drive needs to be formatted (magic jack creates 2 drive letters for the device) If you see that, go ahead an select yes to format it and doing a quick format with all the default selected options will do the trick. Once it's done formatting, Launch the phone application and you would get to the screen where it asks for your email and password and then you will be logged in. keep this solution in mind whenever it happens again~ Good luck.
ASpecialty4You.com

Dec 11, 2009 | Lands Phones

1 Answer

Continuous dial tone on phone line . When i try to dial out- i just get a continuos dial tone- happening on my 2 cordless, landline is fine. Dont use a magic jack, changed out hardware, new cordless dont...


There are two possible answers to this problem. The first thing is to check on the cordless phones, is a 2 way switch, one setting is for DP=Dial pulse (setting for old rotary phones) 2nd setting is TT= Touch Tone. I would guess that the setting should be set to TT on both cordless phones for touchtone.
Second thing to do is to plug in the base unit of your cordless phone to a jack that currently has a landline phone plugged into it that works and test again. If cordless phone works OK then go back to the original jack that didn't work and reverse the wires in the jack: that is what is known as a "polarity" issue.

Aug 31, 2009 | Panasonic Lands Phones

2 Answers

Magic jack problem


I have a magic jack and I can talk for 10 minutes only or less and then i hangs up , this problem is happening in three majic jacks with other friends
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Jan 15, 2009 | Lands Phones

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