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WMI Has encountered a problem and needs to close

Get pop up that says WMI has to close. How do I resolve this issue?

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When you attempt to start the Windows Management Instrumentation (WMI) service, you may receive the following error message, and the service does not start:
Could not start the windows management instrumentation service on local computer.
Error 1068: The dependency service or group failed to start

First, verify the number of dependencies attached to the WMI service. This can be viewed by running the following command from Start, Run:

The output should exactly as given below.
[SC] GetServiceConfig SUCCESS
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
TAG : 0
DISPLAY_NAME : Windows Management Instrumentation
*See attachment*

The only dependency is the RPCSS service, and it does run by default whenever you start Windows. If you have any other dependencies listed, then it may be the causing the problem. To remove the additional Dependencies, follow this:

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Before you modify the registry, backup the registry key by exporting the corresponding branch. Also, see here to learn how to perform a complete registry backup.

Click Start, Run and type Regedit.exe
Navigate to the following location
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\winmgmt
Double-click DependOnService, and set it's Value data to RPCSS

Close Regedit and restart Windows

If this fails, you will need to do a repair installation..

Hope this will be helpfull

Thanks & Regards

Posted on Mar 06, 2009


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