Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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My Kodak 5500 won't scan at all and I don't get an error message!

I am not sure what it wrong, I can print, copy and fax, but it will not scan at all. I do not get any kind of error message and it shows that it is working fine with my computer.

I also have had one problem with this printer from the very start and that is that it has always printed grey, never dark and never black. It doesn't matter how long I have had the cartridges in it is always the same grey.

Any information would be great.

Bubbe from CA.

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First thing I would do is download the latest software for your printer here:
http://www.kodak.com/global/en/service/downloads/dln_ekn033541.jhtml?pq-path=10624

You can see there is a firmware upgrade however I would avoid that until you exhaust all other options as there is a chance you will brick your printer.

The download is large so make sure you pick the correct operating system for your PC, ie XP, Vista etc.

The grey printing can be solved by going to your printing preferences and adjusting the toner save options. You can also go to the product manuals from this page.

If the download is too large you may want to try using FixMyDriver.com and try the DriverCure application to see if you can update only the scanner driver.

Posted on Mar 06, 2009

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