Question about Tomtom One XL GPS Receiver

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Can't get gps to connect to computer and bring up tomtom home

I bought a refurbished one xls gps unit from Amazon and wanted to check for map updates before my 30 days expired. I went in and downloaded TomTom Home. When I connect the gps to the usb port the gps asks me if I want to connect to the computer. I say yes and it goes to the screen that says it is connecting and stays there. Can you give me some troubleshooting tips. My 30 days are almost up and I don't know what to do.

Thanks

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All the downloads are done from the computer end.

The Tom Tom unit just sits there with a fixed screen with no instructions or menu on it.
Peter

Posted on Mar 07, 2009

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1 Answer

Free map update


Even the new units don't come with CD'S anymore as everything is preloaded, But if you download tomtom home from the internet, then connect your unit too the computer it should automatically check for new updates, But you will not get free maps unless you first subscribe to free map updates, good luck.

Jul 08, 2010 | Tomtom ONE 140 -S Car GPS Receiver

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Xls 330s tom tom no map


Connect the GPS to the computer. Forget the Tom Tom home for a little while. Use the windows explorer or file manager. Check whether the TomTom is shown as a drive. If yes, Right click on it. Then click properties. Check how much is the used space and how much is the free space. If you see that there is only about 50MB free space, that could be the reason. Tomtom update do not seem to overwrite the map file. Now check the properties of the new map file. It may be approximately around 1.3 GB to 1.5 GB. Since I do not have a Europe map I do not have the correct size. If the new map size is anything bigger than the available space on your GPS drive, then the update will not complete and crash. Solution. Copy the existing map (North American map has a name something like USA_Canada_and_Mexico_P) folder to your computer. Once you have a secure copy, delete this map folder from your GPS drive. You will now see that you have approximately 1.7GB of free space. copy the map folder from your CD to your GPS drive. Once copying is complete, safely remove the GPS from USB port. Restart and try it out on a known route to check efficiency.

Apr 15, 2010 | Tomtom XL 330 Car GPS Receiver

1 Answer

TomTom map of Poland is hopeless. should get a free update on a new device. There are a lot of new roads in Poland and the device which I bought 2 months ago does not take it into account at all. Can't...


You will only get a free update on a new device if you install tomtom home on your computer and login withing the first 2-3 months of purchasing your device. Also, if you purchased a device that is "refurbished" or "recertified" then you do not get this free update and your map can be up to about a year and a half old. In this case, you would have to purchase a map update. To update you will have to install TomTom Home on your computer (download from TomTom.com) and login. You can typically purchase one update for about 45 USD or purchase a year of updates for just a little more (like 59.99 USD). A "year of updates" gives you an updated map each quarter for one year. I don't know that I would have bought a TomTom for use outside of North America or the UK. Sorry.

Mar 01, 2010 | Tomtom Go 630 GPS Receiver

1 Answer

Need to no about updated my tom tom plus would like to no what free maps there are


1) You need to download and install TomTom Home on your PC/Laptop: see attached official TomTom link:
http://www.tomtom.com/services/service.php?id=16

2) You will then need to connect your GPS unit via the provided USB cable to your PC/Laptop withTomTom Home running and connected to the internet.

3) Your current MAP can then be updated via the 'Update' selection. Any other 'system' files will also be updated automatically using this function.

4) Using TomTom Home, you can also download free add-ons such as 'Voices' and 'Colors schemes'.

If you just bought the unit within 3 months, you can update to the latest Map free of charge using 'Latest Map Guarantee' function in TomTom Home otherwise, there are NO FREE ADDITIONAL FREE MAPS.

Hope it Help: let me know how you go!

Jan 07, 2010 | Tomtom ONE 3rd Edition GPS

1 Answer

Map updates. The directions are often incorrect. Device voice and map show me I am at destination then changes to show it is actually a half mile or more down the road. Needs corrections!!!!!!!!! Thanks!


There ar frequent minor map corrections accessible through MapShare. You configure your GPS to accept these corrections. You can selected to accept ALL, or from TRUSTED sources, or ONLY corrections verified by TomTom.
Connect the unit to the computer and download the MapShare corrections. If your map is too old, maybe it is time to get the latest one.

If you have started using your unit not long ago (less than 30 days) you may have the right to a free update. TomTom offers the 30 day latest map guarantee.

Connect the unit to a computer where you installed the tomtom HOME application. Upon registration, HOME will proceed to update your GPS.

Jan 06, 2010 | Tomtom ONE XL GPS

2 Answers

Register my tomtom


To update your unit you must create an account by supplying a valid email address. I suppose this is akin to a registration.
To effect that you install the Tomtom Home software on your computer. Then you connect the unit to the computer. When it asks you if you want to connect to the computer, tap Yes and the HOME software will open allowing you to update maps etc. You will be asked to create an account.

Jan 03, 2010 | Tomtom ONE GPS Receiver

2 Answers

Up date maps


To update maps you should run Tom Tom home on your computer and then connect the GPS

It will then ask you if you want to connect to the computer and you would tell your GPS yes.

Tom Tom home will once it finds your GPS then proceed to do any minor updates.

If your map is out of date it will offer you the option of purchasing a newer version.

don't be tempted to look for free / pirate maps !
These can cause problems in starting up your GPS (believe me)

Tom Tom map prices are not too bad and compared to many GPS are quite easy to install using Tom Tom home.

If you don't have Tom Tom home the latest version can be found here.

Sep 02, 2009 | Tomtom One XL GPS Receiver

1 Answer

The map cartridge fell out of the bottom of the Tom Tom.


Yes, it can be replaced, the map cartridge is a standard SD memory card.
These can be bought quite cheap in most camera/computer stores or in several department stores.
They can also be bought online from amazon See Here $6.65
Once you have the new card, connect the device to your computer. Open the TomTom Home application. Click on 'Update My Device'. This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you update. 

Apr 05, 2009 | Tomtom One XL GPS Receiver

1 Answer

Tom Tom 910 map update with 920 maps?


Yes, this is possoble.

Make sure you:
- Have updated to last navcore v7 version
- Have updated TomTom Home to latest version

Then buy and upgrade map through TomTom Home...

Find latest version of TomTom Home here:
http://www.tomtom.com/support/support.php?ID=3&Language=1

Apr 03, 2008 | Tomtom GO 910 GPS Receiver

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