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My Pocket PC does not connect to the computer.

I have a Dell Axim X5 with Windows Pocket PC 2002. I last used it about 18 months agao and it worked fine. Now I can not get it connected to the computer. My ActiveSync is version 4.5.

Do I need to upgrade the operation system? How to do it?

Best wishes, Martin

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  • Anonymous Apr 20, 2009

    Thanks for you rcomment. I still haven't resolved the problem. Some specifications that might help:

    Dell Axim X5
    Windows Pocket PC 2002

    Version: 4.20.1081 (buid 13 100)
    Processor: Intel ® PXA 255, speed 400 Mhz
    Memory: 63.33 MB
    RAM: 64 MB
    ROM: 48 MB
    ROM version: A05 (07170300EN)

    Microsoft ActiveSync Version 4.5.0 (build 5096)

    (Troubleshooter suggested that my MS Outlook is not compatible with this AtiveSync version)

    Microsoft Outlook 2000 SP-3 (9.0.0.6627)

    I can not use the update Dell Axim X5 ROM Update for Pocket PC 2002, v.05200300EN, A02 as it requires established connection between PC and the Pocket PC.

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I just got my computer wiped clean at Best Buy and I only downloaded office home and student 2007, kaspersky 2010, and activesync 4.5 with outlook 2000. it still doesn't recognize my device.

Posted on Jun 10, 2010

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Verify computer recognizes the new connection. Updating Activesync will not solve problem, however, being that it is 18 months ago when you last used it, it is possible an applicatioon on you computer is affecting Activesync.

Posted on Apr 17, 2009

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