Kitchen flooded from whole freezer thawing out overnight..
I woke up this morning to water all over the kitchen floor. My freezer was thawed and ice was melting. The refrigerator side isn't as cold as it should be. What could have caused this. The doors close tightly and I have never had a problem. Not sure what it is or what to do about it. If you can help, I would appreciate it.
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Re: Kitchen flooded from whole freezer thawing out...
Hi, this is a control panel board failure. this will unfortunately have to be repaired by the whirlpool tech. the main sign for control panel failure is the uneven temperature that you are experiencing in the refrigerator.the control panel has lost its ability to maintain proper temperature. i would take a look at the thermostat as well. it may need to be replacing.
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The drain is plugged up from ice and debris that comes off the food in the normal process of working. You may have to remove the back panel in the freezer and pour hot water in the drain area at the rear bottom if the freezer under the coils. After thawing the ice it would be a good idea to run a short piece of 1/4 inch plastic hose, maybe about 18" or so, down the drain to push any debris through the hose. Flush it out well with hot water and this should be good for several years.
Removed inside rear and floor panels of freezer (ice machine also) as ably advised by your tech. Found ice damming he suspected underneath floor panel. Thawed overnight with pot of hot water in freezer. could see that small rear drain tube was iced shut; why all water going into fridge below.
Avoided floor mess from thawing water flow to evaporation pan on floor by tilting unit forward on blocks and laying several old towels inside freezer door to catch water that would run out. Also placed some in front at base of unit on kitchen floor. Continuing to thaw pipe to unclog, it is iced some way down, again as tech said it might. Will reassemble and be careful with freezer setting, in case it may have been too cold. Also, some food crumbs had found their way behind panel near this drain tube and may have fallen in to block it. Will clean out any remaining.
Either the switch in the ice maker is stuck keeping the valve open or the valve has stuck. Unplugging the frig will tell you which it is. If the water stops when the frig is unplugged it is the switch. If it does not then it is the valve. Eric
Hi: The tube in the back of the freezer is not clogged with ice. It is most likely clogged with mold below the freezer section just above the warm tray where the defrost water evaporates. Also a pea or other piece of debris could have gotten in there. Do your thawing again and pour some clorox water through it and use a pipe cleaner if it's a tough clog. I hope this helps, Jeff
theharrisont, You state that...." ice maker stopped working after it flooded our kitchen floor." The water works because the water fountain dispenser uses a separate part of the Water Valve. The ice maker portion of the water valve is defected and the entire Water Valve Assembly will have to be replaced. Your problem is the dual Water Valve Assembly which is located on the rear bottom area of the refrigerator (follow the water inlet line from the wall to the refrigerator...the water inlet line connects to the Water Valve Assembly). The significant info which you provided was that the ice maker flooded the kitchen which indicates the Water Valve Assembly is defected. Failure to replace the Water ValveAssembly will result in the same problem of flooding at some later date. Replacing the dual Water Valve Assembly is just one step of several steps necessary to correct the problem. You will also have to temporarily remove the ice maker from the freezer (usually a couple of screws hold it to the wall and a quick disconnect electrical plug) and put it in the sink and run warm water over to remove any ice. Before you reinstall the ice maker you must check the Water Fill Tube that dumps the water into the ice maker. Because you said that the ice maker flooded the kitchen, then the Water Fill Tube is probably filled solid with ice which must be removed. A hair dryer is a quick way to achieve this. Blow hot air directly into the end of the Water Fill Tube which dumps the water into the ice maker. Note: Use a long screw driver to insert into the Water Fill Tube to break loose any ice and continue to use the hair dryer to help to remove any ice.
This should correct your problem
you can take a ook into the freezer sect its possible that the line has frozen, nad no longer is defrost water going into the drain but rather falling on to the floor of freezer and evnetually out the door
hi thanks for the question the drain from the freezer to the drain pan is clogged up now with these new fridges the drain hose goes between the outside and inside wall of the fridge so the only way to clear the drain is to shut the fridge down with the doors open to allow the ice to thaw buy yourself a small plastic hose from hardware store and after it has thawed go to the drain tube at the back near the drain tray and blow into the tube to clear this should solve your problem thanks the appliance doc