Zoom lens will not retract.. Canon Power Shot S21S
My Canon Power Shot S21S will not retract the zoom lens position. I put in brand new batteries. It will turn on but makes a clicking sound and does nothing else.
Have I broken something? Is this fixable or should I forget it.
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Try this first, power off and gently push the lens barrel sideways - not back in!, If the barrel and the lens move slightly, you will get it working after some more manipulation in the same way. If it does not budge, sorry to mention this but your camera sustained more damage and you cannot do do much on your own.
This problem does occur. As a first course of action I strongly suggest that you remove the battery of the camera and turn the switch on for 10secs. while the battery is removed. After 10secs. insert the battery then turn the camera on. This should reset the system and may get your camera back to it's normal operation.
Hope this helps and thank you for using FixYa! Have a good one!
This is not a common error on canon digital. This is caused due to possible short in zoom control circuit (main pcb). At normal use, if the lens does not retract due to mechanical jam, when the zoom control button is pressed, lens error 18 message supposed to be displayed. Since control circuit is shorted and faulty, error 18 message was not displayed. The remedy for this problem probably requires a replacement of a main pcb. Replacing a main circuit board may run around $100-140. -James
The number one problem with cameras with lenses that won't retract or or move out into position is dirt, grit or sand in the lens mechanism. The best way to fix this is to get an air compressor and put the tip up the lens and blow air into the space around the lens. Run the tip of the compressor nozzle around the lens and turn the camera back on. See if that helps. If it doesn't do it one more time.
If it helps, great. Stop there. If it doesn't help, let me know in a comment and I will tell you a couple more things to do. I want to wait, because they are things that you should only try if you are ready to trash the camera, but they usually work. Hope the air compressor works.
It looks like a problem with the zooming mechanism (lens would not retract or extended)
Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem.
In any case it could not make it worse