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Hi there
hp has a web site that covers monitors and computers and there is a troubleshooting sectrion along with tech support but i am looking right now at my dell monitor and in the main controls section at the bottom i have a extra controls section that has my security settins i can turn it off or on from there so see if you have somthing in there about extra controlls and see if you are able to turn off the theft in there ok best regards mike