Question about HP LaserJet 2840 Printer

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HP PRINTER 2840 WONT SCAN TO WINDOWS FAX AND SCAN PROGRAM

I recently changed printers to a HP LASERJET PRINTER 2840, but it wont scan to windows fax and scan.. when you hit "scan" in windows fax and scan, it comes up with an error message -
"scan could not complete"

I have installed the driver etc, as it prints, faxes etc, its just wont scan.
When you press "scan" on the machine it comes up with "device is reserved for PC scan"

Any ideas on how i could fix this problem would be MOST appreciated!

Kind regards,

Jessica Paxton

Posted by on

  • Anonymous Mar 25, 2009

    HP clj 2840 connected to LAN. When trying to scan, windows vista tells someone else is using the device, cannot scan. Come on HP, start digging this, very annoying.

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  • 17 Answers

Well........ first of all it depends on the Operating System on you computer, then starting from there the advice that i can give you it is to fully uninstall the software and then install the software back using the version that is on hp.com
after that when you have the full sw installed you have to set up the scan button on the printer from the twain scan window but that will be a piece of cake. just make sure ot get the software properly installled.

Posted on Jul 13, 2010

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  • 320 Answers

SOURCE: HP PRI

completely uninstall all software realated to this printer. disconnect your pc from the web. disable your anti virus and firewall then run your fresh install. if you are getting the diver/software from the web save it to your desktop and follow the first dsirections this should solve your problem

Posted on Mar 06, 2010

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