Question about HP LaserJet 2840 Printer

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HP PRI I recently changed printers to a HP LASERJET PRINTER 2840, but it wont scan to windows fax and scan.. when you hit "scan" in windows fax and scan, it comes up with an error message - "scan could not complete" I have installed the driver etc, as it prints, faxes etc, its just wont scan. When you press "scan" on the machine it comes up with "device is reserved for PC scan" Any ideas on how i could fix this problem would be MOST appreciated! Kind regards, Jessica Paxton

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Completely uninstall all software realated to this printer. disconnect your pc from the web. disable your anti virus and firewall then run your fresh install. if you are getting the diver/software from the web save it to your desktop and follow the first dsirections this should solve your problem

Posted on Mar 06, 2010

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Well seems your scanner drivers are not installed properly.you need to go to scanners and cameras under control panel.uninstall the scanner listed ,restart the computer and then plug and play.see if it works..

If you want any further support a technician can help you online for free.You can find free online technical support at http://tinyurl.com/m7ghqz

Posted on Jun 19, 2009

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SOURCE: HP PRINTER 2840 WONT SCAN TO WINDOWS FAX AND SCAN PROGRAM

well........ first of all it depends on the Operating System on you computer, then starting from there the advice that i can give you it is to fully uninstall the software and then install the software back using the version that is on hp.com
after that when you have the full sw installed you have to set up the scan button on the printer from the twain scan window but that will be a piece of cake. just make sure ot get the software properly installled.

Posted on Jul 13, 2010

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