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Re: My computer gives me an error message when i attach...
Go to Philips website
Get the updated Philips Device Manager for your model (rather than the one that came with the CD)
Once you have installed the updated Philips Device Manager, open it, and click on the Update button - it will update your player's firmware, which should resolve your issue.
If you are, instead, getting a message that says "File System Error" - return your mp3 player to the store or call Philips and see if you can get an in-warranty replacement.
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"File format not supported" means that the song that you've downloaded into your MP3 player is NOT an .MP3 file format. For each MP3 player have their own supported file formats. You need to check the manual of your MP3 player to see what are the supported sound file formats (i.e. .mp3, .wma, .mp4). Then check the file format of the songs that are saved in your player.
If the songs are supported but you're still getting the error message, try to delete all the songs and then download the songs again and save it into your player. If the same problem occur, then it may need a firmware upgrade or reformat.
1.download the appropriate firmware from here2.press and hold reset button for 2 seconds 3.run the firmware updater 4.press and hold "volume -" button while connecting to system. 5.the updater will detect the player and it will upgrade the firmware.
Whenever this happens on a GPX mp3 player it means you have to take it back. The hardrive is either corrupt or the files you might have downloaded on it are not compatible with the player. Try "mp3' and "wma" files and see if it works. I had this same problem so I took mine back for another mp3 player. Hopefully you still have your recipt so you can take yours back. Sorry if this wasant really helpful to you. I hope you can get a refund.
Login to your computer as an administrator, and see if it still gives you the same message. If you still get the error message, make sure the hold/lock switch was not accidentally engaged. If the message still persists, right click the icon of the Sansa, and select Properties - see if a box labelled "Read-Only" has been checked - uncheck it.
If you have problems with the file system on your Gmini you can try to fix it using the DOS utility, check disk (chkdsk).
Do the following;
? Make sure external AC adapter is powering the Gmini.
? Quit all running applications.
? Properly connect the Gmini to your computer
? Wait patiently (up to 5 minutes) for Windows XP to show the local drive as mounted.
? Open a DOS window. Programs > Accessories > Command Prompt.
? At the prompt, type chkdsk e: /f. Use e: or f: or whatever drive letter is representing your Gmini. The /f argument tells the program to automatically fix errors.
? Be patient, this may take a while.
? When it is finished, exit the DOS Window and properly disconnect the Gmini from your computer.
Try using the device now and see if makes any difference. If not you could try formatting it using a DOS prompt.