Question about Kenmore 63662 / 63664 / 63669 Microwave Oven

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Kenmore Mod. 721.80524500 microwave door will not lock.

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  • Kenmore Master
  • 8,872 Answers

If you gently push up on the door latch heads (hook-like devices sticking out of the door) there should be spring tension. If they just flop right up, the spring is off inside.

Normally the problem is not the spring, but a broken spring mounting tab on the door latch head (hook) assembly or the inner door panel.

If it's the door panel, it's usually easier and cheaper to use epoxy and some kind of hardware to fashion a new spring mount.

The door latch head (hook) is easy to replace or repair if that's the issue.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the screws you need to remove.

Kenmore Mod. 721.80524500 microwave door will not - 4c9c250.jpg

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Mar 06, 2009

6 Suggested Answers

MicrowaveSvc
  • 8872 Answers

SOURCE: Kenmore Microwave model 721 62624200

We see this a lot. The problem is almost certainly on the control panel, which we regularly repair nationwide for $39.95 postpaid.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

Details of our service and critical safety information and disassembly information is at our site, linked here on Fixya:
http://tinyurl.com/yzjozk

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Nov 26, 2007

MicrowaveSvc
  • 8872 Answers

SOURCE: KENMORE MICROWAVE (HOUSEHOLD) LOCKED

It sounds like you press STOP two or three times to lock it. Maybe that (or another key) will unlock it.

The lock / unlock procedure will be covered in your owner's manual.

Or you can try a hard reset - unplug it from the wall for one minute, then plug it back in and try again.

If you don't have your manual, you can get one here. (Enter your model number without any spaces)

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jul 01, 2008

MicrowaveSvc
  • 8872 Answers

SOURCE: f9 code on mod 721-80869400 kenmore elite

This is usually inverter trouble, but it may be the magnetron, controller, wiring, etc.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

To find helpful exploded view diagrams and get part numbers, you can just enter your full model number at the Sears parts site.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on May 20, 2009

  • 1 Answer

SOURCE: kenmore microwave model 721-63252301 - no heat

we are going to try to find a fuse and replace that or just buy a new microwave

thank you

Posted on Jun 06, 2009

  • 1 Answer

SOURCE: I have an error code

I would like to repair the kenmore mocrowave myself, it has the error code f-9. Do I need to let the micrwave sit for a wile so the hi voltage can disipate from the inverter or magetron

Posted on Aug 07, 2009

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
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Posted on Jan 02, 2017

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