Question about HP LaserJet 1012 Printer

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Printer printing documents again when computer restarted

I can not fugure out what is wrong. When I turn off my printer in the evening and re-start the next day, the printer automatically adds the documents I printed from before turning the computer off, and places them again in the print queue and re-prints them. I have tried everything including un-installing and re-installing print driver, turning printer on and off, going thru settings, running a windows error scan. I can't find anything that is "checked" that would be causing this. The bi-directional printing option is turned off as well. Help - I'm running thru paper like crazy, ugh.

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  • stephrfrink Mar 06, 2009

    OK, I know to delete items from a queue. That is a temporary fix. This happens everytime the computer re-boots. Sometimes, the startup screen is not even open before I can get to the print queue to delete those documents.

  • stephrfrink Mar 06, 2009

    My Mistake:

    READ ORIGINAL MESSAGE, but substitute..." when I turn off my printer" for (what I meant to say) ...When I turn off my computer.Thanks.

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Go to the "computer" place at the start
then go to printer, or do whatever u have to do to go to printer
then click the button or icon
it should show the documents names
click it and press delete
...
there

Posted on Mar 06, 2009

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o.k. I believe I can help you with this.

The mysterious printing document huh? many people run into this problem some point in the printing experiences.

This is what I think may be your problem.

You have backed up print jobs in your print cue. Things that you or someone using your computer told your computer to print but never printed out .. maybe your printer was out of paper? maybe you turned off your computer or it lost power before a print job was complete?

THIS IS WHAT YOU DO.

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Now resume trying to print your document. It should print out for you.

If you still have problems turn off your printer and computer.

turn back on your printer and then power back on your computer and try printing again. This last step is just a way of refreshing everything in case changes did not take place.

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