Question about Vtech Phones

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Several days ago, the "ring" for incoming calls did not work. I referred to your "vtech User's manual", but cannot resolve this problem. Under "Troubleshooting" (Page 51), this problem is addressed (The telephone does not ring when there is an incoming call.) The "Suggestion" mentions "Make sure the handset ringer is on (page 9) and the telephone base ringer is on (page 35). Can you help me? I don't understand what caused the "ring" to stop!!!

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  • owl330 Mar 06, 2009

    Why won't phone ring? Vtech 5.8 GHz?

  • owl330 Mar 06, 2009

    Thanks...unplugging the phone and then "replugging" was the answer...

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Hi!

Make sure the ringer volume is turned up. Good luck, hope this is helpful!!

Posted on Mar 06, 2009

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Ok, take the batteries out the phone if there are any located in the base and receivers. then, unplug the others devices that work with this main phone system. let all the parts stand for 5 min without no power. this will reset all devices. replace the batteries and plug the unit back in the socket. if the problem persist, you may have a system meltdown that will require a qualified tech.

Posted on Mar 06, 2009

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Many a times the ringer goes faulty.its a common problem.may be the ringer is turned weak.check the board of the phone for any connections issue too.

Posted on Mar 05, 2009

  • mradviser Mar 06, 2009

    the internal connection for ringer might be faulty.needs manual attention by tech to repair it.

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Did you mean the phone ring once then stop? Or it doesn't ring

Posted on Mar 05, 2009

  • Michael Galve
    Michael Galve Mar 05, 2009

    Make sure the volume is set to high and not in mute

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The ring not working may be a fault and not a setting problem.

Try resetting the phone to factory from menu.

Posted on Mar 05, 2009

  • Ginko
    Ginko Mar 05, 2009

    If the ring suddenly quit ringing, and unplugging phone power cord, or doing reset from menu do not work, then that is not a setting problem.
    The phone ringer is defective, probably a bad soldering.
    Call Vtech to have the phone serviced or replaced.


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