Question about Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System

1 Answer

Fridge cooling shut down after noticing heavy dust on bottom coil

I have a 3year old whirlpool side byside fridge and it stop cooling in both sides. the lights are the only thing working now. There was a heavy amount of dust covering the entire lower area of coils. It has been cleaned spotlessly as of now. Could this have caused a overheating of a relay or overload switch to shut the fan and compressor down ? I did a system reboot but to no avail. there is power going into the square pin plug on the bottom right rear corner of unit but the other side of plug connection is buried inside the fridge casing. It doesnt seem to be getting any power to the fan and compressor via the red and white wires. There was no burning visually or smell.Is there any way to do a continuity check on the relay and starter peices that are attached to the side of the compressor. I shook the peice but did not hear anything and there is no signs or smell of burning. Thanks for any help you can give . bob in fla.

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  • btraitz Mar 06, 2009

    HEY PEYTON THANKS PAL FOR ANSWERING ME . THE UNIT IS KNOBS AND THE MODEL NUM IS ED5FHGXNQ00 WHIRLPOOL SIDE BY SIDE . Unit went own and then upon insp I FOUND A HEAVY DUST BLANKET ON BOTTOM COILS. I shook the start device and heard no noise. This unit is at the moms house and I will go back and try the tapping on knobs that you have suggested and see what happens. there is a an overload part that plugs into the start device . Is it possible to check continuity on this part ? Thanks again brother for your kind help on this problem. BOB IN FLA.

  • btraitz Mar 06, 2009

    peyton, thanks bro ,i am on my way to moms house to do the TAP TEST, Its a wonderful experience to talk with someone of knowledge and willing to help others in these trying times that this country going through. How long will you be on the com puter tonite chatting? It should take me about an hour and a half to travel to and back and to do test . Thanks bob

  • btraitz Mar 06, 2009

    peyton, your the MAN THANKS , I LL GET BACK TO YOU WITH AN UPDATE IN A LITTLE WHILE. THANKS BOB

  • btraitz Mar 06, 2009

    MR. Peyton, I TAKE MY HAT OFF TO YOU. IT WORKED!!! I jumped the thermostat and the unit kicked on fan and compressor. I removed the thermo and will get a new one tomorrow. I want to thankyou again for your generous time spent to help me out. I AM ALWAYS LOOKING TO LEARN NEW THINGS IN LIFE AND DEALING WITH YOU ON THIS MATTER WAS TRULY A PLEASURE. IF YOU WISH TO WE CAN CONTINUE TO COMMUNICATE VIA EMAIL ON LIFE LIBERTRY AND THE PURSUIT OF HAPPINESS AND THE ALMIGHTY DOLLAR . PEACE TO YOU BRO AND THANKS AGAIN .

    btraitz@comcast.net or bob.traitz@comcast.net

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Hey Bob I'm gonna steer you in a differnet direction. does you refrig have electronic controls or just plain ol adjustment knobs? If just plain ol adj knobs try turning the both knobs all the way off then all the way back on to the coldest setting. then firmly tap the knobs with the handle of a screwdriver or butter knife especially the one that actually has the off postiton. this is the thermostat and i'm thinkng it has gone bad on you. you mentioned that nothing was running so if the compressor relay was bad you would still hear fans running. 
if this doesnt work I would need you to give me a model number off of the unit so I could point you in the right direction and help you do some continuity tests. thanks peyton

Posted on Mar 05, 2009

  • 1 more comment 
  • peyton thompson
    peyton thompson Mar 06, 2009

    sure you can check resistance between the 2 poles on the relay but usually if it doesnt rattle when you shake it then it's probably ok, especially if you do not have any thing else running, like a freezer fan or condenser fan (which is next to the compressor. another possibilty is that the unit is stuck in a defrost mode. the problem with if it s stuck in defrost I'm not sure if there is a way of getting out of defrost aside from replacing the def control since you said you unplugged it and waited then plugged it back in. post back your findings on tapping the temp control. Thanks Peyton

  • peyton thompson
    peyton thompson Mar 06, 2009

    i'll be here pretty much all evening. not much of a partyer =) since you wont have a way of communication if the tap test doesnt work you could jump out the thermostat. 




    • pull knobs off control panel

    • pull control panel face plate off

    • remove 2 front screws in control panel then remove 2 rear screws that are in rear of control going into ceiling

    • control panel will come down then put jumper between 2 wires going to temp control. (be sure to unplug unit before jumping out)

    • reconnect power and it should start up.
    Let me know how it works out.. Peyton

  • peyton thompson
    peyton thompson Mar 06, 2009

    cool glad we got ti going for you the part number for the temp control is 2198202 and its probably around 50.00 a little tip for you. when your repl the control you need to remove the plastic barrier from old sensor and install it on the new sensor. use a little dish soap or vaseline on the sensor to help it slide all the way thru. good luck and thanks for using fixya. peyton. Btw if your satisfied that your fixed a rating of fixya would be great for me. altho I dont make any money off of it it does give me bragging rights hehe. Thanks again Peyton

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