Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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Ice machine makes ice but doesn't dispense when the lever is pres

Whirlpool Gold side by side refrigerator. Ice wachine works makes ice but doesn't dispense when lever is pressed, seems to be held inside the door and then ice melts. I can't figure out a way to open door ice dispenser to see exactly what problem is. Any suggestions?

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I would check for an electric "flap" that opens & closes when ice lever is depressed. My GE has one and it has been fouled before causing the ice to be stuck inside the door. Hope this helps!

Posted on Mar 06, 2009

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i had same exact problem, i search over and over for solution. I even change the auger moter.

here is the solution for this particular problem.....

with the fridge door closed, remove bottom catch tray under ice dispenser revealing two screws, take off screws and slide front trim up to remove, you will have to unplug switch on trim to fully remove, look in top right corner there is black switch the will most likely be loose, this switch is your problem, mine was basically dislodged and the ice dispenser lever was not making contact, i simply zipped tied and siliconed the switch back to its respective place. if yours is making a good connection then the switch its self must be bad, you can test the switch by using the switch from water dispenser side...

i hope this helps

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