I do not have the installation disk for the Dell AIO 924

You can download the Dell printer drivers from their supportWEB site. Please click on this link and
select your model printer to download:-http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&l=en&s=gen&docid=3A943AE039242E89E040A68F5B2854C9&journalid=803559AE24446852E040AC0A66E95D38&Query=&SystemID=&ServiceTag=&contenttype=&os=&component=&lang=&doclang=&toggle=&dl=#Issue0_3

You can download driver for your printer from below link. Click here Click on above link select your os then download driver and install. Let me know if you need further assistance. Thanks for using FixYa.

Contact www.dell.com and put in your dell model number they will answer your question.

I would like to know the PC Operating System, is it XP or Vista ?

If this is XP there is a Print Spooler Reset which you can try
Uninstalling Printer s/w may not help here

On this website you will find the FIXIT - download and run the Fixit

http://support.microsoft.com/kb/324757

Follow the instructions and click on RESET PRINT SPOOLER and continue till it prompts you to restart the PC

Once the PC is restarted and you see the Desktop - Disconnect the Printer USB Cable from Printer or PC and connect it back. it will install the Printer Drivers or prompt you to insert the disk to install..

you will be able to print without problems.

OCR stands for "optical character recognition." It is the software your scanner uses to convert a scanned image into a text file. In order to scan into Word or Notepad or any other program where you can edit text, you will need OCR software.

If your Dell 924 can use OCR, this software should be included on the CD that came with your printer. Insert the CD and run Setup or try to find a folder labeled OCR. If you can't find any OCR files on your installation disk then check the Dell website:

http://support.dell.com/

This isnt full proof. But you might try going onto the dell website, look and see if you can find your product on their site. theres a good chance that they may have some downloads or links that can help you.

Might need a new printer. Lexmark printers can be troublesome.

Kindly use the following link to download the driver & the complete software package which is for windows Vista...

http://support.dell.com/support/downloads/driverslist.aspx?os=WLH&osl=EN&catid=-1&impid=-1&servicetag=&SystemID=PRN_ALL_A924&hidos=WW1&hidlang=en&TabIndex=

U can download & install the first 2 items mentioned on the download page...

Ok well I've had this same problem before....what I did was insert the Dell AIO 924 CDs and did the installations, after installation completes you should be able to acess the Dell All in One Center at which point you should be able to scan.
This may help

Same thing happened to me, only different model.

First, make sure you have the right drivers (and by that I mean 32-bit or 64-bit).

Go to control panel and remove your previous installation; reboot; reload the drivers with your All-In-One UNPLUGGED until they tell you to plug it in.

That was the trick that worked for me. Good Luck.