Question about Maytag Neptune FAV6800AW Top Load Washer
Pull the Maytag Neptune TL FAV6800A/FAV9800A the Service Manual from this site;
FAV6800A/9800A Service Manual
What errors are you taking? I will assume dc/UC in spin cycle. “Spin cycle failing in the last 11 minutes of cycle. This Machine suffers from a chronic failure of the clutch not engaging the spinner shaft causing the tumblers to rotate in spin cycle which will cause dc/UC errors. I call this a soft failure because most times the clutch spring is intact and the clutch roller bearings dry with a hint of rust that can be cleaned up with WD-40. A hard failure would be broken clutch spring, roller bearings rusted beyond reasonable clean up.
Access the to the Clutch
Raise the top of the machine. Insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. Raise the top of the machine to observe the wash basket and tumbler action described in step 2. (See page 33 of the SM for putty knife insertion point).
Remove the front panel see page 41.
Disconnect 120VAC power cord.
3/8 inch socket and socket wrench to remove clutch pulley bolt. Page 47 of the SM
5/16 nut driver or 5/16 ¼ socket on a extension to remove front panel. Page 41 of the SM.
An optional small bottle jack to help jack up the washer tub just enough for clearance to get the 3/8” socket wrench on the Clutch Pulley Bolt or a helper. It is a very tight wok area but you can do it without removing the tub. (See page 43 using block of wood to raise tub)
Here is the process I posted back on Dec 15, 08
I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors in the spin cycle, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley hub, just follow the service manual removal steps to remove clutch pulley hub. Pull the plastic cover off the clutch pulley hub and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley hub to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 3.5 yr old $1k machine without trying a fix. If you want to work on this model get the service manual, I found it online and I believe you can order it in PDF format from Maytag. Good luck!
I just went thru my 10th load of a mix of light, medium and heavy loads and all work fine no unbalance errors (DC/UC). Doesn’t fix the tangle problem :) Prior to this fix I could only run the washer with no clothes in it to complete a cycle with no dc/uc error codes.
I’m now at 40+ loads of all sizes. My wife said we are way beyond that count.
Some folks that have used this process and met with success.
Positive Fix 3/4 & 1/19
Positive Fix 1/19
Positive Fix 3/4 different Forum
If you have a hard failure of the clutch try ebay. There are other parts suppliers
Bay Clutch FAV6800A
There are other parts suppliers let me know if you need help. Good luck Rich
Posted on Mar 06, 2009
Need to know what brand the machine is?
Posted on Mar 05, 2009
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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