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Canon iRC3170 with E000020-0081 code

This is about a 1.25hr. trip for me, SO, I'd like to be armed with some facts before I go in the morning.
I was last on this machine for jamming out of the top tray. the pickup roller had fallen off into the tray. It's got about 500k on it.

What is the meaning of this code? and what is the reset procedure?
Does anybody with experience on this machine know if this is likely a simple fix or something expensive?

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  • spfaff Mar 10, 2009

    thanks Officetech1,

    I clean paper path, drum cavity, and coronas pretty much every time anyway, (and the patch sensor was dirty by the way).

    Its just that I didn't know what this code was, and I had a feeling this was going to be one of those calls where some expensive part was needed that I did not have. But as is the case most of the time, it turned out to be basic common sense maintenance.

    Thanks for the reply anyway. :^)


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The patch sensor is dirty, take out the drum unit. under the itb belt , top left you will see two semi flat blaack plastic pieces. Carefull with your hand you can cram a lint free rag up next to the black shinney belt and the sensors and wipe them off. Use a CLEAN soft cloth to clean these senors off.

When the drum is very old it can cause this error, first thing to do is to clean these senors off. 99 percent of the time that will fix ya.

Posted on Mar 08, 2009

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