Question about Brother IntelliFAX 775 Plain Paper Thermal transfer Fax

2 Answers

Black line going down the middle of the page

Customer says the fax he recieved from me had a black line down the
middle of the page

Posted by on

2 Answers

Lift the auto feeder and clean the scanner glass that your pages scan across -it is dirty. You can make a copy afterward and this will tell you if you have solved the problem.

Posted on Mar 06, 2009

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I have a Brother Intellifax 775 and outgoing faxes all have black lines down the middle of the page. Incoming faxes are good. I have cleaned the scanner mirror and it doesn't help.

Posted on Aug 18, 2009

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leroyal
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SOURCE: BLACK LINE IN MIDDLE OF PAPER

Open the doc feeder and clean the scanner glass.

Posted on Mar 06, 2009

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Cant receive faxes


First make sure your line cable is plugged into the correct place. Most Brother machines have a plug for Line and a plug for Extension (EXT), make sure it's plugged into "Line".

Go into the menu on your Brother machine and select Fax, then Setup Receive and then select Easy Receive. This will usually solve most recieve problems.
Brother machines come with s default of 4 rings before they will answer, make sure none of your other devices (such as an answering machine) are set to a lower number of rings or the fax machine will never grab the line.

If you have distinctive ring, make sure you have it set up in the machine. There is a section in the owners manual for setting up discinctive ring.

If the machine grabs the line and goes through the motions but nothing comes out on the page (no black print) then make sure you are using a Brother ink cartridge (not refilled or generic) and print out the test page using the "ink" button. Allow the machine to clean a few times and see if the test page prints out correctly. If you are using refills or a generic black, you might have premanently damaged the print head. In this case take it to a service centre to have the head tested.

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