Question about Brother IntelliFAX 775 Plain Paper Thermal transfer Fax

2 Answers

Black line going down the middle of the page

Customer says the fax he recieved from me had a black line down the
middle of the page

Posted by on

2 Answers

Lift the auto feeder and clean the scanner glass that your pages scan across -it is dirty. You can make a copy afterward and this will tell you if you have solved the problem.

Posted on Mar 06, 2009

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I have a Brother Intellifax 775 and outgoing faxes all have black lines down the middle of the page. Incoming faxes are good. I have cleaned the scanner mirror and it doesn't help.

Posted on Aug 18, 2009

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leroyal
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SOURCE: BLACK LINE IN MIDDLE OF PAPER

Open the doc feeder and clean the scanner glass.

Posted on Mar 06, 2009

6ya6ya
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Posted on Jan 02, 2017

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1 Answer

The receiver of my FAXes says that there is a black line down the middle of each page. The FAX is a good copy-clear, etc.... but this line has to go. What can I do? Thanks, Donna


The receiver of my FAXes says that there is a black line down the middle of each page. The FAX is a good copy-clear, etc.... but this line has to go. What can I do? Thanks, Donna
Dear Donna,
When a document is scanned from the top portion of the printer, it will loop around and output from underneath. The scanning glass on the far left side will have some debris on it. Lift the the lid exposing the glass portion, inspect for "stuff" on the glass, perhaps pen or white out. You can use a mild soap and lightly dampened cloth to remove any debris.
Good Luck,
Pre

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Is it when u send or recieve faxes!If on sending(open the part where u put in the faxes to sent!U will see a big black roller and under that a small black one,undeer that a long strip of glass,make sure that there's no marks of any kind on the glass!If recieving it might be on the fax that is sending the fax!Good Luck!

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There is a narrow glass on the left of the scanner glass. look at it ,you will probably see a spec of dust,dirt or debris there. Clean it. If it is on the inside of the glass, you will need to remove it and clean it.Also, lift up the ADF cover and clean the rollers with a cloth and some alcohol.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
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When we recieve Fax, the paper is very dark


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1 Answer

BLACK LINE IN MIDDLE OF PAPER


Open the doc feeder and clean the scanner glass.

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