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Problem for Logitech QuickCam Pro 9000 Web Cam
Does not work on Windows Live Messenger.
By distantorigi on Mar 05, 2009
I love this cam because it works great with AIM which is on of my instant messengers that I use almost every day. I also use Windows Live Messenger and it does not work for some reason. When I am chatting with friend and family, it keeps giving me this error saying "We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again". I have unplugged my quick cam 9000 and plugged it back in and it still says that error. I check to see if anything else was connected to my cam, but nothing was currently in use. I have tried looking at my Windows Live Messenger settings and tried to open audio and video setup and it keeps saying "we are unable to run audio and video setup". I searched online to see if there was a driver for this specific Windows Live Messenger, and other info I could find. I found that many other people are having the same problem. Please help.
Same Problem
Apr 04, 2009
- Same problem. WLM2009 will not allow me to set up my audio/video tools.- Guest
Mar 22, 2009
- I experienced the same problem and it happended when I downloaded the newest version of Widows Live Messenger 2009 Build 14.0.8064.206. Up to that point the camera worked perfectly. I'm still looking for solution.- cathmanSolution #1
posted on Jul 01, 2009
Normal
0
See section C. Windows Live
Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
- Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
- Then click on the Video Settings.
- The camera if Installed Properly will come up and show a video picture.
- Then, on the bottom of the page click on Save.
- Windows Live Messenger:
- After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
- Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
- Next go to the Menu Bar on right side, click on “ “Action.”
- Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud
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