Question about Samsung LN-T5271F 52 in. LCD Television
Our Samsung LN-T5271F is just over a year old and for the past month or so we have started getting "ghosting" or shadowing" on the right half of the screen. In addition, we get wide lines crossing vertically across the tv, but after about 3-4 minutes, it all seems to subside. We have cable, but no cable box, and the troubleshooting guide in the manual talks about our cable box....since we don't have one....is there another solution?
Call Samung customer service, they are doing this repair for free. I had the same problem at 11 months, they replaced the power supply board under warranty. At 2 years I had the exact same problem again and this time they replaced 2 - 50 cent capacitors on the power supply board. It took the repair man less than an hour and he had the replacement capacitors on hand. The original board and the replacement board they gave me had capacitors that were faulty. Hopefully these new capacitors will last. I have to say that I was thinking (no more samsung products for me) but I got excellent customer service and they admit that they had a faulty product and they accepted responsibility.
Posted on Jul 21, 2010
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