Question about Brother MFC 420CN All-In-One InkJet Printer

12 Answers

Getting a message saying uneble to clea, make routine maintenance

Getting a message saying unable to clean, make routine maintenance
how do I do that

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  • 4 more comments 
  • solomon576 Mar 05, 2009

    getting a message saying unable to clean, make routine maintenance, please give meset by step guide

  • solomon576 Mar 05, 2009

    How do I remove the printer cartridge

  • solomon576 Mar 05, 2009

    How do I remove the printer cartridge

  • solomon576 Mar 05, 2009

    How do I do head cleaninig

  • solomon576 Mar 05, 2009

    Still not working

  • solomon576 Mar 07, 2009

    getting unable to clean message, how do I get rid of that

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12 Answers

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  • 217 Answers

The MFC has a mechanical
problem.
—OR—
A foreign obstacle, such as a clip
or ripped paper, is in the MFC.

try this:
Open the scanner cover and remove any
foreign obstacles from inside the MFC. If the
error message continues, please follow the
steps below before disconnecting the MFC so
you will not lose any important messages.
Then, disconnect the MFC from the power
source for several minutes (which will erase all
faxes), and then reconnect it.
Check whether the MFC has faxes in
memory
1. Press Menu/Set, 9, 0, 1.
2. If the MFC has no faxes, disconnect the MFC
from the power source for several minutes
and then reconnect it.
—OR—
If faxes are present, you can transfer them to
another fax machine. Go to Step 3.
—OR—
For MFC-420CN, you can forward the
remaining faxes to your PC. Please see
Transfer faxes to your PC.
Transfer faxes to another fax machine
If you have not set up your Station ID, you
cannot enter fax transfer mode.
3. Enter the fax number to which faxes will be
forwarded.
4. Press Black Start.
5. After faxes are transferred, disconnect the
MFC from the power source for several
minutes and then reconnect it.
You can transfer the Fax Journal report to
another fax machine by pressing Menu/Set, 9,
0, 2 in Step 1.
Transfer faxes to your PC (MFC-420CN only)
You can move the faxes from your MFC’s
memory to your PC.
1. Press Menu/Set, 2, 5, 1.
2. Using ▲ or ▼, select PC Fax Receive, and
then press Menu/Set.
The LCD will ask if you want to transfer a fax
to your PC.
3. To transfer all faxes to your PC, press 1.
—OR—
To keep all faxes in the MFC’s memory,
press 2.
4. After faxes are transferred, disconnect the
MFC from the power source for several
minutes and then reconnect it.

download manual here:
http://safemanuals.com/user-guide-instructions-owner-manual/BROTHER/MFC-420CN-_E

Also check the following link for more info:
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000500/000065/faq000565_000.html?reg=us&lang=en&c=us&prod=mfc420cn_us&page=FaqEndPage

Posted on Mar 07, 2009

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Actually the cartridges in the printer at present are near to empty.and low on ink.so when you give the cleaning command it does not excepts and shows the routine maintenance message.that means the cartridges are emty and needs replacement.as to remove the cartridges just follow this instructions  1)keep the printer on. 2)then lift the upper cover of the printer that is wholle scanner assembly unit.it will easily get lifted. 3)as you will lift the scanner assembly unit the cartridges will start moving inside and automatically get stopped at a position where it can be removed. 4)let the cartridges stop at that position.as it stops remove the cartridges/ 5)lift the socket area where the cartridges are installed and just pull the cartridges towards yourself it will come out. 6)each cartridge is fitted in the socket with a lock so take care while removing the cartridges that lock does not get break down. 7)after the cartridge is removed in the same way install the new replacement cartridge in the same area as you removed it. 8)then the new cartridge will not show this problem. 9)problem solved. 10)thanks.

Posted on Mar 07, 2009

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Press the Menu/Set, Black Start, Menu/Set, and Black Start keys in this order.TIP: For the FAX models equipped with numerical keypads, you may press the Menu/Set, Black Start, and 0 keys instead in the same way as conventional models.Then "MAINTENANCE 10" appears on the LCD. Press 82 using the numerical keys/arrows.
Then press the Menu/Set key.

Error code will display indicating source of error if it is 41 thats print head error, not worth a cracker, replace machine.


press stop to exit if needed.

Posted on Mar 07, 2009

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As what your printer is suggesting bu routine maintenance cleaning means it needs internal cleaning.that is only possible at proper repair center.get it cleaned and serviced internally .else then that nothing is the problem the printer needs cleaning.this is common in all the printer.that after particular usage it needs internal cleaning thats called servicing.

Posted on Mar 05, 2009

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Replacing the ink cartridges
Your MFC is equipped with an ink dot counter. The ink dot counter
automatically monitors the level of ink in each of the 4 cartridges.
When the MFC detects an ink cartridge is running out of ink, the MFC
will notify you with a message on the LCD.
The LCD will inform you which ink cartridge is low or needs replacing.
Be sure to follow the LCD prompts to replace the ink cartridges in the
correct order.
Even though the MFC informs you that an ink cartridge is empty,
there will be a small amount of ink remaining in the ink cartridge. It is
necessary to keep some ink in the ink cartridge to prevent air from
drying out and damaging the print head assembly.
1 Lift the scanner cover from the right-hand side of the MFC until
it locks securely into the open position.
If one or more ink cartridges are empty, for example Black, the
LCD shows Ink Empty Black and Cover is Open.
2 Pull the ink cartridge hook toward you and remove the ink
cartridge for the color shown on the LCD.
3 Open the new ink cartridge bag for the color shown on the LCD,
and then take out the ink cartridge.


4 Remove the cartridge covers.
5 Each color has its own correct position. Keep the ink cartridge
in an upright position when you insert it into slot. Press down on
the ink cartridge until the hook snaps over it.
6 Lift the scanner cover to release the lock. Gently push the
scanner cover support down and close the scanner cover.


7 If you replaced an ink cartridge while Near Empty was
displayed on the LCD, the LCD may ask you to verify that it was
a brand new one. Example: Did You Change Blck? 1.Yes
2.No. For each new cartridge you installed, press 1 on the dial
pad to automatically reset the ink dot counter for that color. If the
ink cartridge you installed is not a brand new one, please be
sure to select 2.
WARNING
If ink gets in your eyes, irrigate them with water immediately and call
a doctor if you are concerned.
If you wait until Ink Empty message is displayed on the LCD,
the MFC will automatically reset the ink dot counter.
If the Install message is on the display after you have
installed ink cartridges, check that the ink cartridges are
installed properly.

Posted on Mar 05, 2009

  • Michael Masters
    Michael Masters Mar 05, 2009

    Routine maintenance
    Cleaning the scanner
    Unplug the MFC and lift the document cover. Clean the scanner
    glass with isopropyl alcohol on a soft lint-free cloth.
    Clean the white bar and the glass strip under the film with isopropyl
    alcohol on a lint-free cloth.

  • Michael Masters
    Michael Masters Mar 05, 2009

    Here's the link to your manual if you would like to print it out. Click here.

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  • 201 Answers

Here's the answer right from Brother:

When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

  1. Check for foreign objects, such as a clip or ripped paper, inside the machine.
    Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
  1. If the error continues to appear, the machine may have a mechanical problem.
    If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine:
Note In order to transfer data from your fax machine to another, you must have the station ID programmed in your fax machine.

Step1: Transfer the Fax Journal Report
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until Service appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until Data Transfer appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until Report Trans appears on the LCD. Then press Menu/Set.
  5. The LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the report. Press Black(Mono) Start.
Step2: Verify and Transfer faxes in memory
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until Service appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until Data Transfer appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until Fax Transfer appears on the LCD. Then press Menu/Set.
  5. If there are no faxes saved in memory, NO DATA will appear on the LCD. Continue to Step 3.

    If faxes are present, the LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the faxes. Press Black(Mono) Start .
Step3: Reset the machine
After the Fax Journal Report and faxes in memory are transferred to another fax machine, disconnect the Brother machine from the power source for several minutes and then reconnect it.

Please rate if this helps :)


Posted on Mar 05, 2009

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  • 277 Answers

Http://www.fixya.com/support/t247395-brother_dcp_110c_error_51
click the link directly and check out the solutions with diagram that 1.

Posted on Mar 05, 2009

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Machine Error 46 – Purged Ink Box Full MFC620CN/420CN/410CN/210C and FAX2440C

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An “initial purge”, for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unusable.

When an internal Machine Error 46 is generated, the user will see an “Unable to Clean” external message and will be unable to use the printer. The “Unable to Clean” external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.


Resetting purge counter MFC620CN/420CN/410CN/210C and FAX2440C

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.



Benjamin

Posted on Mar 05, 2009

  • Benjamin Patri
    Benjamin Patri Mar 06, 2009

    you can remove the cartridge by opening the cover to the cartridges and then they should slide to the middle and you should be able to unclip them

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  • 408 Answers

Open up the lid and remove the latch holding them down.  Check your owners manual for pictures.  

Posted on Mar 05, 2009

  • Shadow1989 Mar 05, 2009

    If you open the lid, there should be instructions on the bottom of the lid on how to remove them.  Installation is reversal of removal.

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  • Brother Master
  • 19,396 Answers

That measn that you have to open the printer software and perform an head cleaning procedure, do this a couple of times, if this cannot solve the problem remove in tanks, unplug the printer for ten minuntes, restart and place new inks or old cartridges back in place.

If still no luck then you may need to service the printer.

Posted on Mar 05, 2009

  • Ginko
    Ginko Mar 05, 2009

    To remove the crtridges open the printer cover with printer on, ink carriage will move toward the center. Move the cartridges top toward you and they will snap out of position.

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You will have to remove the printer cartridges and clean the print heads with isopropal alcohol to get them clean, it should then do the routine maintenance

Posted on Mar 05, 2009

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Go to the settings option and enable the routine maintanience option.then it will happen.

Posted on Mar 05, 2009

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