Question about Pioneer DVD/Blu-ray Drives

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My husband has a pioneer DVD-ROMDVD 1161.07 on his computer...if he trys to load a dvd game the message comes up "only part of the ReadProcessMemory was completed" game will not load...he used a tool to check the dvd (from nero i think) and it said: Locgical Unit Comm CRC Error 040803 Ultra-DMA/32 We think this is a software problem but thought maybe this had come up before and you could help us...his computer is not online...only mine so downloading a driver wont help...we have slow dial up only and it takes too long even if i was able to do it for him...please help us with this if possible...we even bought a new dvd thinking there was something wrong with yours...same message same problem..so we took the other one back and kept yours...we know it is not a problem with your product...it has to be a software problem somewhere...if you need more information please email me and i will do the best to get the info to you. thank you for your time sincerey Stormy vonBehrens vonb@uslogon.com

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Pls tel me detail

ur Operating System?
is it a desktop or laptop?
in case of desktop where have u installed this drive i mean which port and which other drives are installed along with this drive on the same port? there jumper config on the back of the drives is it set to SLAVE OR MASTER

check this

pls do not install this drive on the same port as hard disk
for the moment disconnect all other drives on this port where ur said dvd drive is connected and try

may be ur game dvd is faulty difficult to read due to disc condition pls try changing another dvd

pls let me know about the results i can help u in this

Posted on Mar 11, 2009

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